BuywanderReviews of buywander.com

I've made only a handful of purchases and 3 of the items were marked as 'appears new' despite clear signs of use/wear or item didn't work or have all the parts. Otherwise, website is easy to use (though bid attempts are frequently very slow to submit) and on site SLC staff are efficient and helpful.

Just trust me...don't waste your time or money on crap other people return for a REASON. It's broken, used, dirty and gross, or missing parts, or just plain doesn't work. I was refused a return because it fell on a Sunday when they were closed. I've also "won" bids and went to pick up only to find they "couldn't locate" the item and I drove that far for nothing.

I I tried to activate a phone I bought from Buy Wander, and they would not activate it because they said it was STOLEN!!!!!!!! And even then, Buy Wander would not give me a refund!!!

Buyer beware !!! Company advertises: "Meticulous inspection by our staff" This is bullshit!!! I purchased a 240V compressor, I had to hire an electrician to install which put it beyond the 7 day window for return and the compressor did NOT work. I contacted Bywander for a refund at day 8 and they won't honor a refund stating it's beyond their 7 day policy. Problem here is Bywander did NOT meticulously inspect the compressor and sold it as a piece of JUNK! The worst customer service I have ever experienced!

I had been bidding on ductless/minisplit hvac system for my customer for a few weeks. I finally won a complete 12k heat pump and inverter system that "appears new". At pickup, it was just the indoor head/inverter - no heat pump/outdoor unit. After much arguing, explaining, frustration, I accepted a refund. My refund actually proved that my purchase was for the complete system - Sarah just kept saying "sorry, it was described incorrectly, there's nothing I can do", even though they said the heat pump portion was, in fact, there in the warehouse. According to the dock guys (2 of them), they guaranteed that no customer has received the entire system as advertised and they are all being returned. I see today, they are still listing these for auction, knowing that it is totally false advertising!? I drove my pickup a total of 326 miles at 10 mpg specifically to pick up this mini split system. The other items would easily have fit in the saddlebag if a motorcycle. The fuel alone cost me triple than my car wiuld have. Not to mention a full day off work, and the loss of the job. As an HVAC contractor, owner/operator, I'm easily out $3k+ over the whole ordeal.

My Buywander location is in Portland Oregon.. All their employees are very friendly and helpful. But I wanted to give a Shoutout to Mo.. that oversee the employees.. She is an amazing! And Leah that is out talking to all the shoppers and getting them checked in. Always has a smile on her face.. And then there is Josh that brings out the carts and carts of products..Another employee that is friendly and professional.. even after continuing pushing heavy carts and delivering them to your car..He running a 100 mph! They are so appreciated.. for their hard work!