Alan D.
Never been treated so rudely
I previously had provided an excellent rating for Buzz Tech Warrnambool . However last week I was provided the worst customer experience from what turns out to be the owner of the business . I had arrived just after 1.30 to take advantage of the free battery offer. The lass serving me asked if I wanted a new screen saver and asked was I able to obtain the 30% offer on accessories that was valid to 1.30 . The owner said did you read the conditions rudely . I said I had but he said to staff in my presence that there are no exceptions. I suggested that it is probably good to be a little flexible with good long term customers which resulted in a tirade of rudeness from the bloke that I was already getting a free battery and that this promotion had costed him $30000 .I said that was his decision ! Given his anger and rudeness I asked for the phone back and said not to worry about the new battery to which he replied take it and never come back ! That certainly won't be a problem . Even his staff looked gobsmacked at his behaviour. I'm a 70 year old and have never seen such disgraceful customer service .