BydeeReviews of bydeeaus.com

Print is cute but bad service Bought an item that was too big and I’m trying to return it but the website doesn’t work and says my order number does not exist when I copied and paste it from the email with the order number I tried it with my other order and it also says the number doesn’t exist which tells me that it is the website and now I can’t exchange this item

I loved the pattern and was very excited to get my bikini set. However, the sizing was a bit small, so I asked for a return. This would turn into a 1 month long discussion with the service office. They claimed that there were marks on the product, when there was none, and did not accept the return. When I asked to have the products back to inspect them myself, there were still no marks, and the set was unused. The service then replied to me that they had washed the items before sending it back to me. I felt this was a bit weird to do. However, regardless of whether they washed it, or if it was always spotless, the items appeared to be unworn and sellable. Despite this, the service department refused to accept this. Finally, I get to return the items for the second time, and they accept it, and I finally get my store credit to buy another size. In light of this, I also spent 30 more dollars for the shipping back and forth. I do love the products, but the service was just not worth it.

Amazing quality & fit Will be ordering again soon now that I was able to verify that sizing is accurate. The fabric is next level, have never felt softer swimwear. Keep in mind the bikinis do run a little small and in doubt I would advise to size up.

I have had two orders so far where I have had to reach out to customer service about my order, or they reached out to me. Both times they were absolutely wonderful to work with and completely blew my expectations out of the water. One of my packages went MIA & they immediately worked to find it for me. I’m beyond impressed. Their agent Kim is so nice.

I would give 1 star, but the print is cute. The fit, on other hand, is way too small. I'm 32B/C, but this one hardly covered anything. I'm not shy and usualy I don't mind to show some skin. Be prepared to pay for shipping back and forth and it takes way longer than promised. The exchange process is like from past century. I'm not even sure if I'll be able to wear it this summer. They state it takes 3 business days to process and issue a credit. No. They received my return item on July 18. Three business days should be July 21. Today July 26 I still didn't hear from about my credit. I also emailed customer support they just repeated that it takes 3 b.days to process and gave me the link to see the progress. Not helpful. It is 2023 it should not take so long to process return/exchange.

The metal ring connecting the shoulder strap to the bikini top broke during the first season, and the colour has faded noticeably to the point of looking shabby. I always rinse my bikini in fresh water after being at the beach or pool but this didn't stop it from happening. I'm so disappointed as this was a very expensive product.

Waste of money. Don’t buy from here. The bikini 👙 bottom rolled down every 5 seconds. My boobs are out of the bikini top. Plus it make my boobs look flat and separated from each other. Omg it’s a whole mess. Don’t fall for the cute picture. This bikinis aren’t worth the price at all. Unflattering and uncomfortable . I have 3 different ones . Worst decision ever

Loveliest customer support team. Love their products. Would buy again