Reply from Bye 9 To 5Mar 21, 2025
Note: This review is only referring to my lower priced "Tube Monetization & Automation Program," it is NOT referring to our higher tier Passive Channels Program which was just completely re-shot in January of 2025.
This client is claiming that I'm not responding to his email requests for refund, but that is because he emailed the wrong email.
In the refund policy it says to email "[email protected]" for refund requests.
I also say this verbally and write it out in the first lecture of the course as well, I say "I have other emails that I rarely check so please don't email those, please only send emails to "[email protected]
He sent his email to one of my other emails instead. I rarely check that one, so it took me a few days to see it and probably never would have had I not seen it on this review.
This is why I request a specific email address to be emailed for support, because I have a lot of email addresses from over the years and I don't check all of those addresses daily. The only one I check daily is [email protected]
As soon as I saw it I promptly refunded him, as I do anyone else who asks.
It would be nice if he updated his review again to mention that it was actually his mistake because he failed to follow instructions, and that I refunded him immediately once I saw it, but we'll see.
Update: Instead of owning up to "yeah I didn't follow instructions, sorry about that." He called me a snowflake instead complaining that it took me "2 full days" to see an email to an address he wasn't supposed to send emails to in the first place. Take that for what you will.
In fact, I would have refunded you before you even asked as soon as I saw this review, but I couldn't because you used a fake name for your review. So I will also say that this guy goes by 3 different fake first and last names. The first and last name on his review is different than the first and last name he used from the course, and then the email he emailed with is a 3rd fake first and last name.
I find anyone that needs 3 fake alias' a bit questionable. But beyond that, I appreciate the feedback anyway.
I just reviewed the course a couple weeks ago as I always do periodically, and I can say for a fact that it's 100% up to date.
My clients will tell you that I re-shoot the course and give them updates for free often.
Anytime I get any criticism, questions, things that are unclear, or things that have become outdated I always make it a point to shoot updated lectures for the course and I will continue to do so whenever it's needed.
There's even times where I've went back and re-shot the entire course and gave it to my students for free when the other one had become a bit out-dated.
I've been doing that for 8 years, and I will continue to do so because I bust my butt to be the best instructor out there and I take pride in that.
The last thing I'll say is it's weird to challenge the integrity of my reviews while at the same time mentioning that I have a link in there for ANYONE who takes the course to review it.
Those two statements are extremely contradictory.
But anyways, thank you for the feedback and I appreciate you for trying out the program!