Excellent
Based on 60 reviews
BY VIVE5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luxury Aftercare for Fashion.At BY VIVE, we provide excellent online jewelry and handbag repair services. Our skilled artisans offer a range of services, from cleaning and appraising to plating and repairing your luxury jewelry. Whether your handbag needs a simple cleaning or a complex leather replacement, we'll bring it back to life. Trust our vetted artisans to provide exceptional service, anytime and anywhere. We handle all your repair needs from the comfort of your home. Secure transport and vetted services experts.Unparalleled care, facilitated by seamless customer service. You don’t compromise on your possessions, we don’t compromise on you. We are on a mission to empower the luxury market's journey to sustainability by restoring people's valuable and treasured goods for a lasting second life. Give your beloved jewelry and handbags the care they deserve with BY VIVE.
BY VIVE (byvive.com) has 60 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
60 approved reviews, newest moderated first
Catherine S.
I had bought a ring online and needed to have it resized for a few months now. They did such a good job resizing the ring and keeping me informed the whole way through! Their customer service is amazing!!!! Would totally recommend them!
Zelmy A.
The customer service received by Relux(Vive) was phenomenal! From the quick quote to delivery Jesse kept me informed. The work done was also excellent, they fixed my ring without issues and cleaned it. It looks amazing and so happy I get to wear it again! Highly recommend!
Bruno G.
The service was amazing, they understood exactly what I wanted done with my piece and the whole process was very transparent with great response times. Will definitely be using Vive again!
Sean S.
Truly impressive experience. I rarely review anything, but am happy to review these guys. Process was smooth, great communication and easy, and the work they did on what I sent in exceeded my expectations and the price was very reasonable. Would recommend them highly to anyone.
