Bad
Based on 250 reviews
Cabrexa1.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cabrexa: bring life to your weary chair and freshen up your home with our brilliant chair covers.
Cabrexa (cabrexa.com) has 250 customer reviews on Folks Told, with an average rating of 1.2 out of 5.
250 approved reviews, newest moderated first
Eleanor B.
Terrible Absolutely do not use these people. They took 2 months to send out my order, by which point I no longer needed it, so I emailed to cancel. Conveniently (for them) it was sent out the following day. They require you to contact them in order to get a refund, but are not replying to any of my Facebook messenger messages (one of their recommended channels), phone calls or emails over the past week.
Beth
Zero stars. Processed payment immediately but will not provide a true shipping time. I have sent 6 emails. A chat and a voicemail asking for cancellation and refund. I receive an automated reply each time advising my order will be received by the end of “next week” , but they won’t provide tracking info. This is a scam.
Bonnie S.
I ordered chair covers from them and they never sent them. No way to reach them as the link they had to contact them is bogus.
sheila H.
Did take a while to receive but was worth the wait. Great value for money & totally transformed my chair..perfect
JM
Ordered covers first week in June with 5 to 10 delivery, never received covers first email from them to say there was a delay and I would get covers the following week, nothing another email apologising, saying there were supply issues but would get items following week again nothing demanded money back. Received email saying I would get my covers definitely. Guess what, no delivery again. I asked my bank to do charge back which they did. Will never recommend this company to anyone. Judging by reviews there is a pattern developing
Carreen
I ordered back on July 24, 2022. When I hadn't heard from the company, I went online and saw a mixed review some good, many not good and stating they were a scam. I gave it about a week and a half then emailed them stating when I had ordered and asked to please let me know if the company was scam as I had read online. If I didn't hear from them, I would report to State's Attorney and Fed Fraud Division. Received the automated reply most have spoken about and then a day later, received an email apologizing for the delay and that they would be mailing it out by that Friday. Received an email that it had been shipped and followed it from Asia to the US. It took until today, August 17th, but I did receive. Now, the covers are decent, but the material is thin. My chairs have a pattern and you can see it through the material. Considering I purchased 4 for $25, not going to make a stink about it. They do go on easily and if the material was thicker they would be very nice! If you have a solid color chair you are covering, probably won't make a big difference. If you can get them on sale, I would recommend. But be prepared to email them a few times to kickstart the process. Hope this helps!
Sab C.
Very disappointed with this automated company customer service! I’ve been waiting 1.5 mths for chair covers to Western Australia. I asked to cxl my order and full refund ASAP last week to which I get a very generic reply apologising for the inconvenience but because my order is in transit and will be delivered last Friday (I’m still waiting) they cannot refund me. *Buyer beware - wait times are def not up to 10 business days as stated online!! * Update 31/8/22 - I received my chair covers today…randomly and out of the blue *
Toni B.
Ordered a slipcover on 8/4. The company billed my credit card on 8/5. Today is 8/15 and I still do not have my slipcover. I called my credit card company and asked them to credit my card. They agreed to do so.
