CalmaraofficialReviews of calmaraofficial.com

Awful company, I purchased a ring and it is far too chunky for me. I submitted 3 returns forms and contacted Customer Service via email and no response for over a week…

Been trying for over 3 weeks to return this item as it is not suitable. Do not buy from them.

Had the ring on for 3 weeks and not lost a pound. Not sure how I’ll lose 2stone in 90days .. Not sure I’d recommend

I have ordered twice from this company. The first order arrived in a couple of weeks and was fine. Unfortunately the second order, when delivered, was incorrect - a silver coloured bracelet rather than rose gold. I emailed customer service who immediately apologised and organised for the correct bracelet to be sent to me. As I had been expecting to fight for this outcome, I was delighted. The replacement is on its way. Thank you Calmara

Received my ring. Gold colour. I did wait about two to three weeks for it. It looks good quality and presented beautifully in a Calmara presentation box. Very sturdy. I was not able to reduce the size just by squashing it, my partner had to use a lot of force. Again, impressed as I’d prefer the ring to be solid rather than flimsy. I bought the ring after seeing an advert and have since seen them cheaper. However, overall I’m pleased with the quality which reflects the price.

Don’t even bother. Shipping took up to 14 days even though I paid £7 for express shipping. After going back and forth I finally got it refunded. My items have just turned up and the quality is a joke, glue smothering every “magnet” on both the ring and bracelet. One of the magnets don’t even fit in the hole. And the “adjust to size” is also not true. There is no way you’re adjusting the ring to size

I’ll be siding with the negative reviewers on this one! Didn’t receive my order at all and customer service basically said it was delivered and that’s that! So as far as the customer service goes it’s non existent! But when I did complain I was sent a bunch of photos via email which only showed my order on paper and then boxes of items and packages at different points of the shipping process, non were actually my parcels but plenty of others also showing names and addresses of other customers, so they also know nothing about data protection either! What the photos do show is the absolute joke of a product they sell, on the website they look very thick and sturdy and well made, presented well in boxes giving a very premium look….all I say is look at the pictures and if your thinking of ordering please think twice as if you do actually get lucky enough to receive your order it won’t look or feel like anything you expected! No boxes, just in little sealy bags with a 20p little black string pouch, and they look paper thin and just cheap! If they do the job they say they do I’ll be very surprised! Edit: I’ve already made contact as stated and I have the replies which I’ll be passing those on to trading standards as well! You won’t resolve anything! I just hope nobody else falls for it!

I would avoid at all costs. Once I eventually received the ring I ordered, I was disappointed from the start. Poor packaging and the ring in a small pouch. I tried the ring on.....it was a poor fit, but not to worry, it's adjustable, right? I didn't attempt to adjust it, I wrapped the ring in its original packaging, and for all intents and purposes, the ring was/is as new as it was when dispatched. Several emails later, being led to believe, requesting a refund couldn't be easier....i beg to differ. After eventually receiving a response, 3 or 4 emails later, I was then asked to complete an refund request form to be submitted, for my request to be "considered". Even then, I had to chase it up. At which point I received a reply, simply telling me, my refund request was not approved!! No reason, other than the ring needs to be in an unused, new condition. I would suggest, unless you fancy the challenge of dealing with their poor customer service, in the event you'd like a refund, I wouldn't go near this company with a barge pole!!!