Excellent
Based on 456 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get out of debt fast with our non-profit debt consolidation solutions. We help with credit card debt, foreclosure, student loans and reverse mortgages.
Cambridge Credit Counseling (cambridge-credit.org) has 456 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
456 approved reviews, newest moderated first
SUSAN
Very straight forward plan to help you get back on the right track. One caution: be aware that you will need to ensure the first month's payments are fully up-to-date so that Cambridge can take over the following month.
THOMAS B.
Cambridge was awesome. Truly exhibited a caring effort into helping get my Debt under control. Thanks x1,000,000
TIFFANY M.
Wonderful experience and super helpful.
RITA B.
Thank you very much for your help .
NANETTE P.
You were behind on my payments even though you took the money out of my account 2 weeks prior to when it was due. I kept getting delinquent notices from my bank. I feel the fee is ridiculous as nothing was done other than withdrawing my money from my account and sending it to the CC company and at times you were late in doing so.
Reply from Cambridge Credit CounselingAug 23, 2019
Dear Ms. Perry, Your account was transferred to our agency in July 2017, when your original agency, Cornerstone, decided to retire from this business. At that time, we reviewed all of your accounts and confirmed that you were current on all of them. The only issue we could discover involved a due-date change required by one of your creditors, Huntington Bank. We left you a message and sent an email to you so we could notify you of your creditor’s requirement, but never received a call back. When we learned in November that you had never requested the change in due date change, we contacted you to remind you of the importance of following through on your creditor’s request and you hung up on our representative because you were at work and said you were too busy to discuss it. (Our calls are recorded.) As with all clients, though a debt management plan can be extremely effective in reducing monthly payments (Your interest rates were reduced to between 6% and 7.99%.), there is a shared responsibility in the outcome of the plan. In your case, your payment history was nothing short of excellent – 30 on-time payments until your accounts were paid in full. Your only shortcoming had to do with the aforementioned due-date change. We stress with all clients that their creditors will continue to communicate directly with them, through monthly statements, etc. We also emphasize that Cambridge does not receive those communications. When we learned, after the fact, that you hadn’t responded to the due date change request, we did our best to get you to follow through and make that easy change, but you became frustrated and hung up on us causing the due date to never get changed and you would have continued to receive notices from them until you paid them off in December 2018. In closing, we congratulate you on becoming debt-free through our program and wish you continued success in your future.
JAMIE M.
They were awesome and very easy to work with. They paid my credit cards off in a little over 3 years. Definitely worth it. It helped keep my score up.
SARAH
Easy, helpful, straightforward. Happy to be out of debt :)
Patty K.
If you want to get out of debt quickly this is the company to go to. everyone you deal with us is very nice and very knowledgeable and they will guide you in the right direction. I paid my loan off a little over a year earlier than anticipated. Now I am. Free and able to put some money in savings. Thank you Cambridge!
