Great
Based on 528 reviews
Car City4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Car City Supercenter has proudly been in business for over 20 years. We have grown from one location to seven locations in Grand Rapids, Muskegon, Cadillac, Battle Creek, Alma, and Lansing, Michigan and South Bend, Indiana. Our core principles are rooted deep in family values to provide quality customer service and build relationships. We strive to help individuals find a car of their dreams through seamless financing, regardless of their credit situation.Our extensive inventory is yours to choose from. We are not the dealer who gives you minimal choices. Once approved, you have the entire online inventory of hundreds of cars to pick your next vehicle from. Come meet our welcoming sales team at any of our six locations to help you drive away in the car you deserve!
Car City (carcity.com) has 528 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
528 approved reviews, newest moderated first
Sharron St. C.
Kelly and Jordan have been amazing! I know working with us slowpokes that when we finish a call they are pulling their hair out lol! They continue to surprise us so now we wait for the car to get here.
jackiebailey_hotmail.com
Had an awesome experience with Ahmed Mustapha! He never gave up until he got me my "new to me" vehicle 😊 he was very kind and knowledgeable. Thank you so much! God bless 🙏
Jackie
DO NOT DEAL WITH THIS COMPANY!! WE'VE HAD A TERRIBLE EXPERIENCE! WE TRADED IN A VEHICLE ONLY TO FIND THAT THEY DIDNT PAY THE OTHER LOAN OFF AND WE'RE STUCK WITH TWO LOANS NOW! THE SAFETY ON THE VEHICLE WE BOUGHT WAS FRAUDULENT! ITS A PIECE OF SHIT! CALLED MULTIPLE TIMES AND KEEP GETTING THE RUN AROUND! THE SALESMAN THAT SOLD US THE VEHICLE IS NO LONGER WITH THE DEALERSHIP. I WAS TOLD TO GET THEM INFORMATION FROM THE OTHER LOAN COMPANY AND SEND IT TO ANOTHER PERSON THAT WORKS THERE...I DID AND NOW HE WONT CALL BACK!! KEEP AWAY THEIR SHADY 😡😡😡😡😡😡😡😡
Michael B.
They sold me a car that the transmission broke after 2 months. I couldnt afford to fix it, they repoed my car. Then sued me for the full value of the car. Now my wages are garnished
Ahmed T.
Garbage service garbage vehicles horrible intrest rates dearship will fill out numbers of applications for an approval greatly destroying your credit. I bout a car a month and half later engine exploded on me. I called numbers of times for them not to refund me and say use your warranty.
heather M.
Picked up a truck from Ian sales rep in south bend IN and this one didn’t even make it home before service engine light came on and the change oil light. These cars are not serviced in any way before there sold. Only place to get it repaired was 40+ miles away and they won’t even give you a loaner car so now we sit without a vehicle for days. Never getting any decent customer service.
Jazzmin B.
Predatory lenders who sell awful cars. They should be shut down. 🤷🏾♀️
James G.
I dealt with Jordan out of Ottawa , this guy went above and beyond for me . After the purchase of an amazing F150 it took a little while for my prior loan company to be paid and during that time I had to make double payments I mentioned that to Jordan and without a problem had the new loan payments returned to me until the old loan was paid . I see some bad reviews and that’s unfortunate for those people but I never had any issues start to finish
