charmell
THANK the nice lady who left their …
THANK the nice lady who left their phone number on her page, a ripoff indeed
Bad
Based on 32 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LionSea Software Co., Ltd is listed under IT & Communication.
LionSea Software Co., Ltd (cardrecoverypro.com) has 32 customer reviews on Folks Told, with an average rating of 1.8 out of 5.
Showing 24 reviews with 1 star · Clear filters
charmell
THANK the nice lady who left their phone number on her page, a ripoff indeed
Axel B.
Lion are rip-offs. There was a 7-day license for $4.99 that I paid for. However, after these 7 days there was a charge for an annual license I never wanted. Complaints come to nothing. Stay away from these rip-offs. Wished i would have read the reviews of this company before i paid.
Tom D.
I want to cancel but their site does not allow you to do also no phone or website listed, only offices in Asia and Russia.
Harold B.
I did not authorize Lionsea to Add a annual renewal to this bogus software you tried to sell me. I was sent an email which had no reply available and was marked as scam mail. This whole process is a scam. Don't even think about downloading from this company. Go to history and remove it forever.
Len R.
I had a malware problem on my computer running Windows 7 and thought that SmartPCFixer from LionSea Software would fix it. I bought a one-day trial for £6 using PayPal. I tried it immediately and it didn't eradicate the problem. I complained immediately to LionSea Software but received no apology or offer of refund. I removed the program from the compute and "wrote off" the £6. Today, Sunday 19th March 2017, I received this email from LionSea: Dear Len Rogers Your SmartPCFixer 1 Computer subscription has been automatically renewed. The following email is a summary of your order. To view your order status and for other general questions, please visit ---link given--- SubTotal: 54.02 GBP Tax: 10.80 GBP Total: 64.82 GBP I opened my PayPal accoun and found that LionSea had stolen £64.82 from my PayPal account! I opened the LionSea link who wanted to know my credit card last 4 figures and my order ID. (I used PayPal and never gave them an order.) I emailed customer support as advised on LionSeaSofttware website and received this email from the System Administrator: Your message did not reach some or all of the intended recipients. Subject: Unauthorised PayPal debit 170319 Sent: 17/03/19 11:07 The following recipient(s) cannot be reached: --- Company email given --- on 17/03/19 11:07 Server error: '501 Syntax error in arguments' I have now lodged a complaint with PayPal's resolution centre.
Michael L.
Purchased PC repair software from them on 3/11/17 for a 5 day trial period. Software did not work and I uninstalled it. I paid $6.23 for the trial. Today I received an e-mail from them stating that unless I notified them by 3/16/2017 that I wanted to cancel. The e-mail had a link to cancel, I clicked on the link and it did not work. There was a second link to contact customer service, I clicked on that link and a form appeared for me to place my name, e-mail, order number and a description of my request, I filled out the form and clicked on the link to submit and that did not work. I then attempted to reply to sender and was unable to do so because the e-mail that is on the screen when you click to reply to sender is non-existent. Totally dissatisfied I contacted paypal and American Express to block this vendor from applying charges to my account. Thy bill through paypal and use a genetic 3rd party company to bill through Paypal. I then notified American Express who informed me that if I saw an unauthorized charges through paypal on my card to notify them and they will charge it back to the company posting the charge. A lot of work to prevent a scam. This is a totally useless company , who are run by thieves. Do not order anything computer repair related from them.
Zepherin C.
I initially agreed to pay them 5$ to assist me with a problem i was having with my browser. the assistance was useless by the way . then today i was notified by them that they had debited my credit card for 87.87$ for some software protection for one year . i had not ordered the software at all , nor would i if asked . i have sent them several notices to cancel and reverse this illegal transaction . so far i have not heard back from them . i will pursue this further with my bank and credit card company until i have my money back ........then change my credit card number . it is too bad these fraudulent companies are allowed to operate on the net .
Debra Z A.
I ordered a 7 day trial program that would fix drivers on my new computer. I entered my credit card and received the product and used it. About 3 weeks later my credit card was charged $ 64.95 for a program i did NOT order! Called the number that was filed and it was a second party operation that took your information and sent it to LionSea. I have not heard from the company...i want the charge removed and the covered expenses because it put my account in the red! So far i havent heard from the company. Tomorrow going to back and have it reversed!