Excellent
Based on 86 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The CareGiver Partnership delivers home health care supplies such as incontinence products, skin care, mobility aids and a range of services such as meal delivery directly to consumers homes. Products are delivered discreetly, fast... and with free shipping over $50.Over 100 different samples of incontinence products to try before you buy. For $3.49 S&H they will mail samples of incontinence products so consumers can avoid the costly mistake of buying product which does not meet their needs.They help caregivers and their loved ones with answers to their caregiving questions through the thousands of articles about caregiving issues. They also offer help with product solutions, ordering supplies, advice and information, from their Wisconsin based team of Product Specialists who are all current or former caregivers.Caregivers and their loved ones may order as needed or take advantage of the dependable Never Run Out regularly scheduled delivery service which ensures they never run out of needed supplies.Questions? Call The CareGiver Partnership toll free at 1-800-985-1353 M-F 9-4 CST.
The CareGiver Partnership (caregiverpartnership.com) has 86 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
86 approved reviews, newest moderated first
Richard K.
I am always impressed with the speed of your Delivery.
Reply from The CareGiver PartnershipJul 20, 2015
Dear Richard, Thank you for your reply. Our typical fast delivery is usually within 2 - 5 business days, however some customers see next day delivery. We're glad your pleased. Lynn Wilson, Founder
Anita I.
The products that I purchased form this agency were always of high quality and I never had to worry about defective materials. The representatives were always to find a product that fit the needs of my spouse.
Reply from The CareGiver PartnershipJul 15, 2015
Dear Anita, Thank you for taking the time to provide us with your feedback. We love talking with our customers and helping select products that will be most effective for the wearer, also that's why we offer samples of incontinence products to try before you buy to get the selection just right. Our direct doorstep delivery is usually within 2-5 business days and sometimes sooner. Lynn Wilson, Founder
Lin a V.
I have been using their products for over a year and their customer service is exceptional. They are courteous and very happy. They are very helpful in helping you decide what you want or need, and will send samples of just about anything. They deliver when they say they will. I have only had one late delivery and it was the result of a winter storm. I highly recommend you "try them out".
Reply from The CareGiver PartnershipJul 2, 2015
Thank you for your feedback. We strive to make sure we're providing service that meets or exceed your expectations. Our compassionate and knowledgeable product specialists are always happy to help answer questions and help guide you to the 'right' product for you. Our product specialist have at least 5 years helping people with incontinence products. With so many products on the market we find the product samples offer you (the consumer) the best opportunity to find the correct product for your needs. Direct shipment to your doorstep and free shipping on products over $50, usually arrive within 2 - 5 business days. Lynn Wilson, Founder
Nancy H. O.
Your service has always been very good. Having the product delivered directly to my door is a time-saver. However, my only complaint is that it seems to be getting more difficult to find the right spot to place my order. Once I find the right place, everything works great. I would assume that returning customers who always place the exact same order would be able to go directly to that site. Each time, it's just enough difference to require extra time. Otherwise, keep up the good work.
Reply from The CareGiver PartnershipJun 26, 2015
Dear Nancy, Thank you for taking the time to provide us with your feedback. We haven't' changed the checkout or reorder process on our website in at least 5 years - www.caregiverpartnership.com. The steps to place the same order again are to log into 'My Account', click on 'View Previous Orders', click 'View' on the order you wish to duplicate. In the lower right hand corner of the order by the order total is a large green button titled 'Duplicate This Order'. I am going to send you a screen shot of what this looks like to your email address. I also want you to know that you can always call us and have one of our ladies place the order for you. We usually answer all calls by the third ring and if you wish to reorder, the call would be very quick. When I send you the screen shot, I'll include my email address and phone number in case you have any further questions. Again, thank you for providing a review of The CareGiver Partnership. Lynn Wilson Founder, The CareGiver Partnership
Nancy R.
Good and Fast service. Product delivered on time and correct.
Reply from The CareGiver PartnershipJun 26, 2015
Thank you for taking time to provide us with your feedback. We recognize that you can't afford to run out of your supplies. That's why we deliver from a network of 43 warehouses across the U.S. so that 80% of our deliveries occur within 1 or 2 days. Lynn Wilson (Founder)
Daysha G.
The CareGiver Partnership has the personal touch in today's strictly business world that loses the human quality in customer service. Staff are friendly, warm, and helpful. I will continue to buy my personal care products here.
Reply from The CareGiver PartnershipJun 26, 2015
Dear Daysha, Just what we strive for. Thank you for taking time to review us. Unlike stores, we have compassionate, knowledgeable product specialists to help answer your incontinence needs questions. Its often a topic people are uncomfortable talking about and we understand that. We appreciate your continued business. Lynn Wilson (Founder)
Joan S.
Great prices and fast delivery Thank you
Reply from The CareGiver PartnershipJun 26, 2015
Dear Joan, Thank you for your review. If your order is over $50 the shipping is also free. Unlike others, there is no order charge either. Lynn Wilson (Founder)
Virginia M.
I really appreciate being able to s ign up for a program that allows CareGiver to automatically send shipment on a regualr basis. It relives me otf the need to remember the date i would need to have to order the next supply. I am also enjoying the Prevail product. aaait has solved my unfortunate incontinence need.
Reply from The CareGiver PartnershipJun 26, 2015
Dear Virginia, Thank you for taking the time to give us your feedback. Running out of incontinence products isn't an option. That's why we offer our convenient Never Run Out automatically scheduled optional delivery service. Besides saving an extra 5%, you can delay, change or cancel delivery with no penalities. Prevail is one of the many quality brands we carry, we're glad you found Prevail suites your needs. Lynn Wilson (Founder)
