Great
Based on 1,419 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CareLinx connects families with safe, reliable and affordable in-home caregivers for seniors. Get family quality care for up to 50% less than traditional agencies.With more than 100,000 caregivers nationwide, CareLinx will help you find the right caregiver for your family so you can breathe easy. Dedicated Care Advisors will help you match, interview, and hire the best caregiver. Our real-time messaging and personalized Care Plan helps you see what’s happening at home, even when you’re away.The right caregiver is like family. We’re here to help you find that person.
CareLinx (carelinx.com) has 1,419 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
1,419 approved reviews, newest moderated first
Bizuayehu
I love the business model and how you treat the care givers. I like the two ladies. They both are compassionate, matured and wonderful. I also like the fact that they don't change everyday and i get time to know them better as a care giver and the patient as well. This is super important for the family and also for the care givers.
Lorraine
Vetrice really showed she cared and was interested in our needs. First thing she said "How can I help you" Communication with Tina the coordinator is very good. Wish I could keep your company always.
Marcela
Working at Carelinx is amazing! The communications with my advisors is always is timely manner and the pay is on time. Taking about the members I assisting all of them are polite and so rewarding work for them. Thank you!!
Azilee B.
Getting the job done
January R.
I worked for a facility on Nov.16th and i had my timesheet rejected for numerous reasons finally they tell me they have contacted the facility and it's been verified. My timesheet continued to get rejected. I got different stories and different reasons. Then they send my a timesheet with two different pay rates and then reject it and says that it's you for reviewing. After all of that I'm still waiting for my payment and i have received the same rejected reasons all over again. In response to Carelinx i worked a double that day. The following day i worked from 5:40pm to 11:30pm and i just received ANOTHER timesheet rejection less than an hour ago. This is the same timesheet that i submitted on the 16th. It has been rejected despite speaking with the scheduler at the facility who confirmed my attendance. I do have questions and concerns but they are never met i am told the same thing ... " We will discuss this with the team". I asked why was it rejected this time and i still haven't been given an answer. So since your last response was prompt , you should be able to find out why I had a rejected timesheet for your company I'm putting 2 different pay rates one day and another reason 3 hours later... even though my attendance already verified. Updated: I did TRY to reach out today at 12:30 pm approximately and I'm still waiting for response and to be paid!
Reply from CareLinxNov 28, 2022
Hi January, thank you very much for taking the time to leave a review. Your feedback is incredibly valuable to us. Our records indicate this concern was addressed with you directly on 11/18/202022 and resolution of the full 8 hours on 11/20/2022. Please let us know if you require any further assistance at [email protected] as we would gladly like to assist and continue our relationship.
Reyna S.
I have had no problem it’s been a smooth transition for now 5 months. Pay is great. Customer service is on top priority very communicative. I do recommend them. Thanks careLinx.
Pamela T.
Be very careful this company is sketchy . They lie and are evasive . Do not trust this company.
Reply from CareLinxOct 4, 2022
Hi Pamela, thank you very much for taking the time to leave a review. We would like to discuss your experience and specific concerns, however we are unable to find your account details in our database. Please contact us at [email protected] or call us at 1-800-494-3106. We look forward to connecting with you.
Texas C.
Don't recommend using this online platform if you have a speech disability like ALS. They require you to make phone calls to them for the safety of caregivers. Which I'm only messaging the caregivers through an online service. Should be more accommodating for people with disabilities who cannot speak.
Reply from CareLinxSep 23, 2022
Hi there, thank you very much for taking the time to leave a review. Your feedback is incredibly valuable to us. We are unable to find your account details in our database. We understand the difficulties that some disabilities can bring and would be happy to connect with you at [email protected] and set up a relay call at your convenience. Additionally, feedback has been shared to the technology team regarding accomodating speech disability for due consideration. We review accounts that have suspicious activities or fall under those guidelines, and suspend them when necessary for the safety of our community. We look forward to connecting with you.
