Poor
Based on 102 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Online shopping for Cell Phone Accessories, Bluetooth Headsets, Cell Phone Batteries, from a great selection at everyday low prices
CellXpo (cellxpo.com) has 102 customer reviews on Folks Told, with an average rating of 2.0 out of 5.
102 approved reviews, newest moderated first
Rog
TERRIBLE!! Motorola headset I ordered was not in Motorola packaging, missing pieces, and buttons don’t work. They offered me an RMA number to return the headset for “inspection” but the RMA number is only valid for 7 days. This company is a total scam selling broken electronics, having customers return the product, giving no refunds, and reselling the broken products to the next person. I wish a bolt of lightening would set their “store” on fire. They deserve it!!!
Zohar Z.
If I could give them no star I would , , I will never ues them again , I bought new buletooth they send me ues one and wasn't working , this company are thieves.
Pamela W.
I see that I'm not the only one who experiencing a problem with this company. After almost a month, I received yhe headset without any instructions or documents above the headset. No has responded to my inquiries for help. I can't get the headset paired to my phone. What the HELL Cellxpo!! Reporting your company to the better business bureau. Shame in you!
Harold R.
Ordered a pair I of 760 LG Bluetooth FOR someone, the order was supposed to go to Pittsburgh PA, instead they called me wanting to confirm the the billing address which was different from the shipping address, the item I ordered was supposed to go to the shipping address in Pittsburgh, but she decided to send it to my address instead , complete IDIOTS!!!
Mikkel Søgaard P.
The shopping experience was ok
STEVE
It was supposed to be a new unit instead comes a refurb unit with no instructions and no box ...nothing ...try to get some info from them and they new respond ...truly the worst ...NEVER USE THEM!
Daphne J.
Ordered and paid for a Bluetooth on Jan. 14, After numerous lies Item still has not been shipped on Jan. 25
Thomas
I purchased what was supposed to be a new LG HBS-730 Bluetooth headset from Cell XPO. Instead, what I received was a refurbished defective headset (a headset and usb cord in a plastic bag, with no other documentation or accessories. I wrote the company because I was not happy with getting a refurbished unit and that the left side of the headphones would not play sound. This product also looked like it had been used for some time. This product is not what I ordered. I even returned to the website to make sure I did not miss something. It is supposed to be new, not refurbished. After several emails, I received an email telling me to charge my unit for 12 hours. Although I had charged the unit, this had nothing to do with what I asked. After several more attempts, I was told to contact the manufacturer directly for replacement. Even though I continued to email Cell XPO, my emails went unanswered. I contacted LG and explained the situation. LG gave me a return authorization. When the product arrived at LG they refused the product because they could not identify the model. (Where model and serial are located, it was stamped “refurb”). Because LG’s system is really not setup for this type of situation, It took five phone calls, two supervisors, and sending copies of the single invoice I received in the box to get a replacement unit from LG. Many thanks to the people at LG. I generally do not write a lot of reviews, but I do not want someone else falling into the same trap with this company. They are not to be trusted.
