Certified Training Institute Reviews | Read Customer Reviews of certifiedtraininginstitute.com

Certified Training Institute Reviews | Read Customer Reviews of certifiedtraininginstitute.com

Certified Training Institute reviews

30 approved reviews, newest moderated first

Ricardo G.
Oct 11, 2026
So easy
So easy. So fast. More than convenient Outstanding service
Reply from Certified Training InstituteOct 12, 2026
Thank you, Ricardo! We're so pleased you found the process easy, fast, and convenient. We appreciate your kind words.
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Francisco R.
Oct 11, 2026
Easy to work with
Easy to work with.
Reply from Certified Training InstituteOct 12, 2026
Thanks, Francisco! We're happy to be easy to work with, and we appreciate you taking the time to leave a review.
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Guy C.
Sep 28, 2026
This company is a Total Scam.
This company is a Total Scam. I took 14 hours of courses with Certus, presented them to the State of California, and California rejected them because the course ID was invalid. I've made over the last 10 days, over 5 phone calls (each call takes over 15 minutes of being on hold), and 5 emails (all have gone unanswered). Each time I finally get a representative from Certus, they state I will be getting an email and phone call in 1 to 3 days. It never happened.
Reply from Certified Training InstituteSep 29, 2026
Hi Guy, we're truly sorry for the frustration this has caused, especially after so many calls and emails without a resolution. We've already escalated your case internally to the appropriate department, and a member of our team will be reaching out to you directly to correct the course ID issue and get this resolved. Thank you for flagging this - we're working to make sure it doesn't happen to other students.
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John A.
Jul 21, 2026
Customer service A+
Customer service A+
Reply from Certified Training InstituteJul 22, 2026
That's so great to hear, John! Our customer service team works hard to provide the best support possible, so an A+ from you means a lot to us. Thank you for sharing your experience!
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David T.
Jul 14, 2026
No customer support
No customer support No returned phone calls Failure to report ceu,s in the time that you stated.
Reply from Certified Training InstituteJul 15, 2026
Thank you for bringing this to our attention, David. We escalated to the appropriate department. We have emailed you directly to assist further if you needed anything else.
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stephen K.
Jul 11, 2026
easy to follow lessons
easy to follow lessons
Reply from Certified Training InstituteJul 14, 2026
Thank you, Stephen! We're so glad you found the lessons easy to follow. We put a lot of care into making our courses accessible and clear, so this feedback means a lot. We hope to see you again for your next training!
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Kenneth H.
Jul 10, 2026
Shallow Depth, but Quick and Easy.
Despite the subject matter being a bit on the shallow side; the process was easy and convenient to clear.
Reply from Certified Training InstituteJul 14, 2026
Thank you for the honest feedback, Kenneth! We're glad the process was easy and convenient. We hear you on the depth of the content — input like yours helps us continue to improve. We hope to have you back for future training!
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James R.
Jul 9, 2026
Great experience with CTI
Great experience with CTI. Fast and convenient.
Reply from Certified Training InstituteJul 10, 2026
Thank you, James! We're so glad to hear you had a great experience with CTI — fast and convenient is exactly what we aim for. We truly appreciate your kind words and hope to serve you again in the future!
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