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4.0

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Based on 534 reviews

Certus4.0

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About Certus

Certus provides technical and compliance-related education, aiming to help professionals and organizations stay current with industry standards. We offer a variety of online courses and training in areas like workplace safety, food safety, and technical maintenance skills. We also help organizations with workforce management and performance tracking. Certus provides its training through dozens of brands, such as:TPC Training: An industry leader in workforce management, industrial skills, and workplace safety training.StateFoodSafety: Educates food and beverage industry employees on skills to protect public health.Metrix Learning: Provides online education solutions for public workforce development.Workforce180: Works with Metrix Learning to serve professionals in workforce development.Paulson Training: Offers digital and instructor-led training for the plastics manufacturing industry.OSHA Education Center: Delivers training and expertise for OSHA compliance.Notaries.com: Offers notary commission and renewal services.Online Traffic School (OLTS): Provides state-approved training programs for driver safety.Builders License Training Institute: Offers pre-licensing and continuing education for the construction industry.

Certus (certus.com) has 534 customer reviews on Folks Told, with an average rating of 4.0 out of 5.

Also known as: certus.com
Website: certus.com
Category: Education Services
Listed on Folks Told: 2026

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Team Mary Homes T.

Sep 23, 2026

If I could give it zero stars

If I could give it zero stars, I would. The course was clunky and hard to follow, and I am usually very proficient at taking tests. I passed but barely. But the real problem was the Reporting to DBPR. They claimed they sent the RE continuing ed course completions, but did not. Every time I requested info, they directed me to DBPR who had no info from them. Instead of trying to help, they kept telling me to do the work. I finally downloaded certificates from the AYPO site and forwarded them to DBPR who said they would have to do some work on them since the certs DID NOT EVEN INCLUDE MY LICENSE NUMBER. Further, after multiple reach outs to AYPO they again told me to contact DBPR, and then stated they looked on the DBPR site and YOUR LICENSE IS ACTIVE SO THERE IS NO PROBLEM. Of course it's active at this minute, it expires on 9/30/2026, hence your product named CONTINUING EDUCATION. What a joke of a site. By the way, impossible to reach on the phone. 20-30 minute hold times. UPDATE: After promising reporting ASAP it is 3 days later and still not reported to DBPR!!!

Reply from CertusSep 24, 2026

We're truly sorry for the frustration this caused — a continuing education course is only doing its job if the completion is actually reported, and it sounds like ours fell short here. It looks like there was a breakdown in how your completions were submitted to DBPR, and the missing license number on your certificates should have been caught and corrected on our end rather than leaving you to chase it down. We've addressed the reporting issue with your certificates and are reviewing our process to make sure completions are submitted correctly going forward; we're also looking into our phone wait times, as 20-30 minutes is not the experience we want for our students. We don't have enough information from this review alone to look into your specific account, so if you could email us at [email protected], our management team would be happy to dig into this further. Thank you for your patience and for taking the time to flag this.

About Certus

Certus (certus.com) has 534 customer reviews on Folks Told, with an average rating of 4.0 out of 5.

Also known as: certus.com
Website: certus.com
Category: Education Services
Listed on Folks Told: 2026

Certus reviews

534 approved reviews, newest moderated first

Katie M.
Sep 28, 2026
Kudos to your excellent training of…
Kudos to your excellent training of Ezra as she was extremely knowledgeable and therefore expeditious with a plethora of tasks. She is also so courteous and I hope you will find a way to commend her for her superb professionalism and she is great PR for your company!
Reply from CertusSep 29, 2026
Thank you so much for the kind words, Katie! We're thrilled to hear Ezra took such great care of you - her knowledge, patience, and professionalism are exactly what we strive for. We'll be sure to pass along your compliment to her and her team. Thanks again for taking the time to share your experience!
Shan W.
Sep 23, 2026
Hello,
Hello, I wanted to provide some feedback on the new Jade Learning platform. I have to say, I miss the old platform. I found it much easier to navigate, and I’m not a huge fan of the new system. That being said, when I had questions, Rachel was extremely helpful and knowledgeable. She took the time to walk me through the new platform and made sure I understood how to use it so I could successfully complete the CE hours I needed. Even though I’m not a fan of the new platform, having someone like Rachel available to provide support made the transition much easier. Thanks, Rachel, for all your help!
Reply from CertusSep 24, 2026
Thank you for the thoughtful feedback, Shan! We're glad Rachel could help make the transition to the new platform smoother — we'll be sure to pass along your kind words to her. We also hear you on missing the old platform's navigation, and we're taking feedback like yours seriously as we continue refining the new system. Thanks for sticking with us through the change!
Team Mary Homes T.
Sep 23, 2026
If I could give it zero stars
If I could give it zero stars, I would. The course was clunky and hard to follow, and I am usually very proficient at taking tests. I passed but barely. But the real problem was the Reporting to DBPR. They claimed they sent the RE continuing ed course completions, but did not. Every time I requested info, they directed me to DBPR who had no info from them. Instead of trying to help, they kept telling me to do the work. I finally downloaded certificates from the AYPO site and forwarded them to DBPR who said they would have to do some work on them since the certs DID NOT EVEN INCLUDE MY LICENSE NUMBER. Further, after multiple reach outs to AYPO they again told me to contact DBPR, and then stated they looked on the DBPR site and YOUR LICENSE IS ACTIVE SO THERE IS NO PROBLEM. Of course it's active at this minute, it expires on 9/30/2026, hence your product named CONTINUING EDUCATION. What a joke of a site. By the way, impossible to reach on the phone. 20-30 minute hold times. UPDATE: After promising reporting ASAP it is 3 days later and still not reported to DBPR!!!
Reply from CertusSep 24, 2026
We're truly sorry for the frustration this caused — a continuing education course is only doing its job if the completion is actually reported, and it sounds like ours fell short here. It looks like there was a breakdown in how your completions were submitted to DBPR, and the missing license number on your certificates should have been caught and corrected on our end rather than leaving you to chase it down. We've addressed the reporting issue with your certificates and are reviewing our process to make sure completions are submitted correctly going forward; we're also looking into our phone wait times, as 20-30 minutes is not the experience we want for our students. We don't have enough information from this review alone to look into your specific account, so if you could email us at [email protected], our management team would be happy to dig into this further. Thank you for your patience and for taking the time to flag this.
Patrick
Sep 23, 2026
Went for traffic school and i signed up…
Went for traffic school and i signed up for traffic school then when I went to pay it said defensive driving. I google and it seemed like that was the same thing. By the time I ask for certificate to send to court they said I took the wrong course. So dumb... I asked if you could just send the defensive driving certificate they said no. They wouldn't even send it to the court to confirm or deny if its the right one... worthless customer service
Reply from CertusSep 23, 2026
Hi Patrick, we're sorry for the frustration and confusion this caused. Please note that we're unable to advise which specific course meets a court's requirements, as these can vary from student to student and are set by the court, not by us. We apologize for any inconvenience this misunderstanding caused, and we'd like to help get this sorted — please contact us at [email protected] so we can look into it further.
Colin H.
Sep 22, 2026
Ranel solved my problem immediately
Ranel solved my problem immediately
Reply from CertusSep 23, 2026
Hi Colin, thank you for the kind words! We're so glad Ranel was able to solve your problem right away — we'll be sure to pass along your appreciation. Thanks for choosing Certus!
Venessa N.
Sep 22, 2026
quick and efficient
quick and efficient
Reply from CertusSep 23, 2026
Hi Venessa, thank you for the great review! We're thrilled your experience was quick and efficient — that's exactly what we aim for. We appreciate you taking the time to share it!
Anthony A.
Sep 20, 2026
Shara was polite
Shara was polite, knowledgeable and patient. She was a great credit to Fusion. I really appreciated her.
Reply from CertusSep 21, 2026
Hi Anthony, thank you for such a thoughtful review! We're delighted to hear Shara took great care of you — her patience and knowledge are exactly what we strive for on our team. We'll be sure to pass along your kind words to her. Thanks again for sharing your experience with us!
James - J.
Sep 19, 2026
Customer service is excellent
Customer service is excellent and understanding.
Reply from CertusSep 21, 2026
Hi James, thank you for the great feedback! We're so glad our customer service team gave you an excellent, understanding experience. We really appreciate you taking the time to share this, and we're always here if you need anything else.

CertusReviews of certus.com

Rating breakdown

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Kudos to your excellent training of…

Hello,

If I could give it zero stars

Went for traffic school and i signed up…

Ranel solved my problem immediately

quick and efficient

Shara was polite

Customer service is excellent

About Certus

More in Education Services

Sherpa Prep

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Certus reviews

Kudos to your excellent training of…

Hello,

If I could give it zero stars

Went for traffic school and i signed up…

Ranel solved my problem immediately

quick and efficient

Shara was polite

Customer service is excellent