Excellent
Based on 18 reviews
Charles Underwood Fine Leathergoods5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
n the spring of 1978, Brothers Cliff and Charles Underwood founded Underwood Leathers Ltd. in Dallas, Texas with a mission statement for "Unsurpassed Excellence in Fine Leathergoods". For over 30 years our products were available only through a select group of exclusive retailers including BLOOMINGDALES®, BARNEYS NEW YORK® and NEIMAN MARCUS® to name but a few. Now headquartered in Arizona, we specialize in American Alligator Accessories and have evolved into a High End, On-Line Retailer selling primarily through www.CharlesUnderwood.biz and Amazon.
Charles Underwood Fine Leathergoods (charlesunderwood.biz) has 18 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
18 approved reviews, newest moderated first
DAN S.
Wonderful family business that is pleasant and responsive to any reasonable request
Reply from Charles Underwood Fine LeathergoodsApr 16, 2019
Hello Dan, We appreciate your kind comments and taking the time to write a review of our company. Sincerely, Charles Underwood Fine Leathergoods
CLAIRE B.
the finest quality...…can't say enough great things about my experience with Charles. His craftsmanship is superb
Reply from Charles Underwood Fine LeathergoodsMar 20, 2019
Hello Claire, Thank you for your "5-Star" rating on our Collection and we appreciate your business. Sincerely, Charles Underwood Fine Leathergoods
ROSA M.
The alligator belt I Purchased was the Finest I’ve seen. Also The price was right. Even the packaging was First class! Rosa Mazzei
Reply from Charles Underwood Fine LeathergoodsMar 20, 2019
Hello Rosa, So glad to hear you were very happy with the Quality, Price and Packaging of our American Alligator Belt. We appreciate the "5-Star" rating and the "First Class" compliment too ! Sincerely, Charles Underwood Fine Leathergoods
NORMAN G.
Excellent customer service experience. Quality of my alligator wallet is top notch.
Reply from Charles Underwood Fine LeathergoodsMar 20, 2019
Hello Norman, We appreciate your business and take great pride in providing excellent Customer Service and Quality. Thank you for the compliments on both and we look forward to working with you again. Sincerely, Charles Underwood Fine Leathergoods
JO ELLEN C.
I would recommend this company 100%!!! Any question I asked was answered professionally ! I can’t say enough about the quality of their products. Very helpful and informative!
Reply from Charles Underwood Fine LeathergoodsMar 20, 2019
Hello Jo Ellen, We appreciate your 100% "5-Star" rating ! Since 1978, our family business has always believed our greatest strength has been to build a helpful and informative relationship with our Customers for many years. Thank you for your compliments and we look forward to hearing from you again. Sincerely, Charles Underwood Fine Leathergoods
TEK
I really like my alligator belt which was a gift. However the gift as much for a size that was much to big for me. So Charles Underwood's customer service group was very responsive in processing an exchange for the correct size. In fact I'm wearing the belt today.
Reply from Charles Underwood Fine LeathergoodsMar 20, 2019
So glad you're pleased with your American Alligator Belt which you received as a gift. Our Customer Service is always available to help with Size exchanges, etc. and it's great to hear that you are now wearing the perfect size and will enjoy it for many years. Sincerely, Charles Underwood Fine Leathergoods
B A.
Great quality...ordered a couple of items and will definitely order from them again!
Reply from Charles Underwood Fine LeathergoodsMar 14, 2019
Thank you for your 5 Star Review. We appreciate your business. Sincerely, Charles Underwood Fine Leathergoods
MICHAEL B.
Excellent quality, delivered as agreed.
Reply from Charles Underwood Fine LeathergoodsMar 14, 2019
Thank you for your 5 Star Review. We appreciate your business. Sincerely, Charles Underwood Fine Leathergoods
