KKing
Fast, beautiful and unique
The designers very quickly created a design that is unique to my daughter-in-law and granddaughter. Both were very happy with their new necklace and key chain.

Excellent
Based on 797 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Uniquely Yours Monogram Jewelry
Charmlry (charmlry.com) has 797 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
797 approved reviews, newest moderated first
KKing
The designers very quickly created a design that is unique to my daughter-in-law and granddaughter. Both were very happy with their new necklace and key chain.
Thomas N.
Elisa was amazing and so helpful. The design was perfect! Exactly what I wanted and my partner loved it. Give the designer a raise because it is beautiful.
Donald H.
The quality of the charm was fantastic! My fiancee loved the charm design and the fact that my name was in it.
Nicole N.
I ordered from Charmly in time for Christmas 2024. It was supposedly sent. Got no notification. Then was sent a form to a place called "UniUni" to fill out which malfunctioned both on desktop and phone. Then I tried to call this "UniUni" and waited for 45 mins as they repeatedly said I was 15 mins away from being seen. Now I am being told I will simply be updated and I am legitimately annoyed. The logistics for me, the customers is not great. I told my husband we were exchanging gifts for Christmas and now I literally have nothing to give him and have no clue IF I WILL EVER have anything to give him? Will I receive it in 2024? If I'm lucky in January 2025? Perhaps the winter of 2025? If I cross my fingers by the spring?
Reply from CharmlryDec 27, 2024
Hi Nicole, Thank you for reaching out and sharing your experience. I sincerely apologize for the inconvenience you've faced with your order, especially during the holiday season. We understand how important it is to have your gifts arrive on time, and we are committed to resolving this for you as quickly as possible. We have been working with several local couriers, including UniUni, to ensure timely deliveries. While we haven't encountered widespread issues, your feedback is invaluable, and we want to ensure your order reaches you promptly. Please contact our customer service team directly at [email protected] at your earliest convenience. They are ready to assist you in tracking your package and finding a swift solution. We appreciate your patience and understanding and are here to help make this right for you. Warm regards, Customer Service Team Charmlry
Nichole H.
I love Charmly's necklaces. I lost my necklace so they gave me a replacement necklace and gave me a discount on it. Thank you so much!
Julia M.
These came out so beautifully and are meaningful for two of my children who lost both biological parents - they will now have a beautiful key ring with their parents names on them. Items purchased were deeply sentimental and just gorgeous.
Chelsea G.
Ordered necklaces for Christmas over a month ago and they aren’t gonna be here in time . Super frustrating and would never order through them again
Reply from CharmlryDec 19, 2024
Hi Chelsea, I sincerely apologize for the inconvenience you've experienced with your order. We understand how important it is for your necklaces to arrive in time for Christmas, and we are doing everything possible to ensure timely delivery. Unfortunately, there are occasional delays that are beyond our control. Please contact our customer service team directly at your earliest convenience, and we will do our best to resolve this issue and find a satisfactory solution for you. Your satisfaction is important to us, and we appreciate your patience and understanding. Warm regards, Charmlry Customer Support Team
Janis V.
Amazing from start to finish! From text messages to emails I was constantly kept in the loop on the process of my necklace. I chose a design with my husband's initial of T, mine of J and our daughters of P. This necklace came out stunning! I may splurge in the future and get the design cast in pure gold by my jewelr as I plan on wearing this everyday!