Alexx R.
Terrible terrible terrible customer…
Terrible terrible terrible customer service. Prices are good until you need something.
Bad
Based on 15 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
cheap bargain discount graphic novels - biggest selection, lowest prices
CheapGraphicNovels (cheapgraphicnovels.com) has 15 customer reviews on Folks Told, with an average rating of 1.9 out of 5.
15 approved reviews, newest moderated first
Alexx R.
Terrible terrible terrible customer service. Prices are good until you need something.
Robert H.
Had been buying books from them for several years and they are great -- until there is a problem. If you get damaged merchandise, you won't get a refund and you have to pay to ship it back to him. Horrible customer service. Max the owner must be a con man, because when you complain to him, he deletes your account -- what a creep.
James K.
I've been ordering from CheapGraphicNovels for roughly 3 years now and they've been great. I saw there were a disproportionate amount of bad reviews which surprised me because I've had communication with someone whenever there's been an issue, and they've handled it was speed, kindness, and fairness.
al H.
Fake scamming store. I asked him about shipping his response “Idk” Alright That’s fine i email him again asking for cancellation And he says there’s a 20% fee Despite not Receiving the books to his facility Nor Shipping it out, I tell him I know that the fee isn’t fair and that i’ll still give me 5% For his time and he says “Nah it’s not negotiable” i ask him to beak down the 20% wondering what and why there is one and he permanently bans me From shopping there+ Doesn’t explain INSTOCKTRADES IS BETTER DONT SHOP HERE
William D.
Refused to give me a refund when my special order still had not come in after a month and a half. Only would give store credit and only on one of the books. Was never contacted by them about the delay. The book had been available for purchase through other locations immediately after its release. This was all before the Diamond bankruptcy as well.
Adam W.
Horrible costumer service. Little to no response in regards to costumer’s concerns. Very slow to deliver items. Avoid this company , just support your local shop instead of wasting time buying from here
customer
Horrible customer service, ordered 4 books on 16 August and here 4 September still not mailed. Emailed for a refund and was told they don't do refunds, stay away from this place, total scam
Brad
Max is as shady as they come. I purchased a book on sale(not a damage sale) which came damaged. He first told me he didn’t consider it damaged. After I pressed more he told me that it wasn’t that damaged and I got it on sale so he couldn’t do anything. I have little doubt he was putting books on sale as new to get rid of his damaged stock and then tell people exactly what he told me. Do not trust cheapgraphicnovels, the owner is a scumbag.