Average
Based on 1,008 reviews
Checkr3.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Checkr’s mission is to build a fairer future by improving understanding of the past. Our platform makes it easy for thousands of customers to hire millions of people every year. Using Checkr’s advanced background check technology, companies of all sizes can better understand the dynamics of the changing workforce, bring transparency and fairness to their hiring, and ultimately build a better future for workers.Find out more about Checkr at www.checkr.com.
Checkr (checkr.com) has 1,008 customer reviews on Folks Told, with an average rating of 3.1 out of 5.
1,008 approved reviews, newest moderated first
Albert H.
Thanx for the review and check.
Reply from CheckrJul 24, 2026
Hi Albert, I want to make sure everything went the way it should have. I'm going to send you a private message through Trustpilot so we can look into this together. Tony, Checkr Support
Bance
I’m great for today
Reply from CheckrJul 23, 2026
Glad to hear it, Bance. Thanks for the review. Tony, Checkr Support
Jillian
Shady company that farms you for data. I emailed customer service with a simple question. After pushing past their AI generated email, I was told they would not answer my question without me giving them my full name, phone number, date of birth, driver's license number, *and the last 4 digits of my SSN*. *Edit because they clearly still don't understand. I am not running or receiving a background check. I don't even have an account with them. I was asking a question to customer service.
Reply from CheckrJul 23, 2026
We understand why that felt uncomfortable, Jillian. Verifying identity before discussing any background check information is a step we take to protect the person the check belongs to, not to collect data. I'm going to send you a private message through Trustpilot right now so we can answer your question directly. UPDATE: Jillian, thank you for the clarification. It sounds like your inquiry was routed to our candidate support team, which requires identity verification in order to securely look up background check reports. Since you don't have a report with us, that process didn't apply to your situation at all. I'm sorry for the confusion that caused. If you reply to my private message on Trustpilot with your contact details, I'd be happy to get in touch and answer your question directly. Tony, Checkr Support
Marisa M.
From the beginning to the end, it was extremely easy and everything was explained clearly.
Reply from CheckrJul 23, 2026
Thanks, Marisa! We're glad it was easy start to finish and that everything was clear along the way. Glad to have you with us. Checkr Support, Ethan
ayham K.
Very good service
Reply from CheckrJul 23, 2026
Thanks for the kind words, Ayham! Reviews like this make our day. Checkr Support, Ethan
victoria B.
My experience with Checkr has been extremely frustrating. Everything started in May 2026, and now we are at the end of July 2026, yet my background check is still not complete. I am a military veteran, and I honestly don’t understand why this process is taking so long. I have previously held a military security clearance, so it’s difficult to understand what could possibly require months to verify. This unnecessary delay has been stressful and has negatively affected my employment opportunities. I simply want my background check to be completed in a timely and fair manner. I hope Checkr can resolve this issue as soon as possible. I would not recommend this experience based on the excessive delays and lack of resolution. I hope Checkr improves its process for future applicants.
Reply from CheckrJul 23, 2026
Victoria, three months without a resolution or a clear explanation isn't the experience anyone should have. I want to make sure this gets looked into personally and that you get a straight answer. I'm going to send you a private message through Trustpilot right now. Tony, Checkr Support
Jennifer S.
Great, professional,easy
Reply from CheckrJul 23, 2026
Glad it was professional and easy, Jennifer. Thanks for the review. Tony, Checkr Support
pedro A.
Very good adios los amo
Reply from CheckrJul 23, 2026
¡Muchas gracias, Pedro! Nos alegra que haya sido una buena experiencia. Tony, Checkr Support
