Franklin P.
The company is slow to respond but helpful
The company is slow to respond. I wasn't even sure if my order had been placed at first. Then within a few days there was confirmation. The best part is that the sinks we ordered were missing the "t" brackets. I reached out and with in a few days I got an email asking for more informaiton and then I received an email stating the parts were being shipped. I would order again if the opportunity presents itself.
Reply from Chef's Deal Restaurant Equipment CompanyOct 9, 2025
Thank you for sharing your honest feedback! We apologize for the initial delay in communication, but we’re glad our team was able to quickly resolve the issue with the missing “T” brackets and get the parts shipped out promptly. At Chef's Deal Restaurant Equipment Company, we’re always working to improve response times and ensure every order is handled smoothly from start to finish. We truly appreciate your understanding and look forward to serving you again in the future! Best, Chef's Deal Restaurant Equipment Co.