Excellent
Based on 123 reviews
Cherry Tree Design4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to create products that are inspiring in design, timeless in natural wood beauty and unparalleled in craftsmanship.We pledge to provide you an heirloom quality creation that future generations can enjoy. Our work features the finest grade of sustainable, solid hardwoods and unique translucent interpanel facings. Each piece of wood is hand-selected for consistent grain, texture and color to ensure every product exemplifies refined beauty.We strive to create customers for life. Designers and architects trust that when specifying Cherry Tree Design, their job will be on time while maintaining the highest quality standards and most professional service.
Cherry Tree Design (cherrytreedesign.com) has 123 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
123 approved reviews, newest moderated first
David B.
Very well made shoji doors. The plywood kick panels could be a better stain match to the solid cherry elsewhere, but overall very attractive and well constructed. Customer service was very good. Crating for shipment was excellent, which is a good thing. FedEx Freight was a nightmare to deal with, lost (then found) one of the two packages, and obviously treated them very roughly.
Kathy S.
It has been a year since I received my sliding shoji doors, but since we did an extensive remodel, my review got lost in my inbox. I hope it is not too late to send in this review, because if anyone deserves a 5 star review, it is this company, and more particularly the customer service. The quality and beauty of the doors are unsurpassed and I would recommend (and have) to anyone. The customer service rep spent much time helping me through all the details, including selection, design, delivery, and installation. Do not hesitate to purchase from this company. I could not be happier
Simon V.
Easy, professional contact and help with project design and ordering. High quality product delivered well packaged and when promised. Flexible and accommodating. Just the kind of vendor we builders like to do business with. You won't be disappointed.
James G.
In a word, absolutely perfect. Superior quality, excellent workmanship, fit and finish. Very carefully packaged, easy to install.
Steven W.
I am very happy with Cherry Tree Design and my experience with the company was outstanding. Most importantly, the shoji screens look great! The craftsmanship and materials used are of very high quality. I did have an issue with the mounting shelf being damaged during transportation, but I called and they took care of it the next day. The customer service is very responsive and I was happy with how they took care of the issue. I thought the Cherry Tree Design website was very informative and the instructions that came with the product were clear and straightforward.
David D.
Nice product, well made and looking good. Good service from Virginia, particularly after problem with shipping. I recommend this product.
Brenda B.
My door set arrived with no damage beautifully crafted. Customer service was excellent every time I callled with questions. I did a lot of research on Shoji doors and found Cherrytree the best in quality and value. My only issue is what to do with the crate it came in, my contractor took it away to cut up and dispose. Would like to see it recycled.
Cornett C.
It came in a crate, packed perfect, in perfect condition. Easy install. Only negative, the measurement for the height opening needs to measure to allow for carpet or other finished flooring. Not to sub floor. My customer loves the finished product.
