Reply from chessify.meNov 29, 2023
Dear Laurent, thank you for taking the time to share your feedback on Chessify.
We acknowledge the issues you've encountered with the PGN editor, a relatively new addition to our platform, which we continuously work to improve. Over the last few months, we've implemented several updates, some of which were suggested by you. Notably, we've introduced features such as the ability to edit comments and a more intuitive piece movement functionality, allowing moves to be made by clicking on a square without selecting a piece first. Plus, we've fixed the bugs you reported, for which we are grateful.
While recording bugs may be tiresome, it greatly assists our development team in identifying and resolving issues more effectively. Still, we do understand that as a paying customer, you expect a seamless experience.
Please be assured that your feedback has been invaluable in evolving Chessify, and we hope you will see significant improvements in the near future. In the meantime, we would be grateful if you could reconsider your rating, reflecting on the recent updates and enhancements.
Thank you for using Chessify.