Excellent
Based on 863 reviews
Chi Dog4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Chi Dog (chidog.com) has 863 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
863 approved reviews, newest moderated first
Anne
We love Chi Dog!! More importantly our dog loves it!
Reply from Chi DogFeb 25, 2026
Anne, Thank you so much! We love hearing that — and we’re especially happy your pup is loving Chi Dog too. If you ever need help with portions, rotations, or your next shipment, we’re always here! Warmly, The Chi Dog Team
Alyssa L.
Cat really likes it especially when warmed up a bit. Definitely high quality food
Reply from Chi DogFeb 25, 2026
Alyssa, Thank you so much for sharing! We’re thrilled your cat is enjoying it — and you’re spot on: a quick warm-up can really boost aroma and make it even more enticing. We truly appreciate the kind words about the quality! Warmly, The Chi Dog Team
Barry R.
Great communication throughout the ordering, delivery and follow up. My dog is loving the food.
Reply from Chi DogFeb 25, 2026
Barry, Thank you so much for the wonderful feedback! We’re really glad the communication felt smooth from ordering through delivery and follow-up — and even happier that your dog is loving the food. If you ever need help with portions, rotations, or subscription timing, we’re always here. Warmly, The Chi Dog Team
Carol W.
My dog absolutely loves this food. After I heat it and stir, it seems to expand on the plate. There is always more than enough. I also like the texture and it smells so delicious. I feel good about feeding my senior dog this healthy food.
Reply from Chi DogFeb 24, 2026
Hi, Thank you for your wonderful review! We’re happy to hear that your dog is loving the food and it’s great to know that mealtime is something they truly enjoy. We’re glad you feel confident feeding it to your senior dog. Providing nutritious, high-quality meals that support their health and happiness is exactly what we strive for. Thanks again for sharing your experience The Chi Dog Team
Julia
So far so good! Product was packed very well and came frozen and intact. My only issue was the very confusing instructions on how much to feed my dogs. I eventually figured it out myself, so not really a big deal.
Reply from Chi DogFeb 10, 2026
Hi, Thank you for sharing your feedback—we’re glad to hear the food arrived well packed, frozen, and in great condition 😊 We also appreciate you pointing out the confusion around the feeding instructions. That’s helpful feedback, and we’ll be sure to share it with our team as we work on making our guides clearer and easier to follow. If you ever want help double-checking portions for your dogs, we’re always happy to assist. Thanks again for taking the time to leave a review, and we’re glad things are going well so far! The Chi Dog Team
Dr. Elisa S.
(For chi cat) After 5 years of life, he is finally enjoying food! Thanks to the chi pet team. Our cat is so much happier now and we are too. No more toppings, struggles.
Reply from Chi DogFeb 4, 2026
Dr. Seidner, Thank you so much for sharing this — it truly made our day. We’re thrilled your kitty is finally enjoying mealtime after so long, and that you’re not having to fight with toppings or coaxing anymore. That’s exactly why we created Chi Cat — to make real, balanced nutrition something cats actually look forward to. Please give him a little extra love from all of us at Chi Dog! Warmly, The Chi Dog Team
Maria T.
Your product is great! But my three cats don’t like it!😞I offer the food but they won’t eat it. My Vet recommended this good for one of my cats but she won’t eat it. Thank you anyway. I will keep trying to offer them, hopefully one day will like it. Thanks. Maria
Reply from Chi DogFeb 4, 2026
Maria, Thank you so much for giving Chi Cat a try (and for the kind words about the product). I’m truly sorry your three cats aren’t loving it yet. Cats can be so particular, especially when they’re used to a certain texture or smell. A few tips that often help with picky kitties: Warm it slightly to boost aroma. Start with a tiny amount (pea-sized) mixed into their current food, then slowly increase over 7–14 days. Try serving it on a flat plate (some cats dislike bowls touching their whiskers). If your vet is recommending it for one specific cat, we can also help you pick the best formula/texture approach for that cat’s needs. You’re doing the right thing by continuing to offer it gently — and if you’d like, tell us what foods they currently like (pâté vs chunks, poultry vs fish, etc.) and we’ll suggest the easiest transition plan. Warmly, The Chi Dog Team
customer
I have a 9 year old Maltese with Cushings Disease. He was not eating anything until we tried the Fire Diet. He loves it! The customer support is amazing. They have helped me with questions and given me great advice along the way.
Reply from Chi DogFeb 2, 2026
Carla, Thank you so much for sharing this — it truly means a lot. We’re so happy your Maltese is enjoying the Fire Diet, especially after not wanting to eat. Appetite changes with Cushing’s can be so stressful, and it’s wonderful to hear he’s excited about food again. And thank you for the kind words about our support team — we’re always here for you. Please keep us posted on how he’s doing, and don’t hesitate to reach out anytime you have questions. Warmly, The Chi Dog Team
