Chi DogReviews of chidog.com

Reply from Chi DogNov 17, 2025

Dr. Fung, Thank you for the feedback and I’m sorry for the disappointment. We’re a small company and, because our meals are perishable and costly to ship, we’re not able to offer free samples at this time. If you or your clients would like to try Chi Dog with a low commitment, we can help you order a sample pack to test palatability and portioning. Our team is happy to recommend the best recipe for your dog based on age, weight, and health goals. Warmly, The Chi Dog Team

Reply from Chi DogNov 17, 2025

Barbara, Thank you so much for the kind words and thoughtful feedback! We’re thrilled to hear you love the quality of our food and that your dogs are enjoying it. We completely understand that price is a consideration. Chi Dog meals are made with human-grade meats, fresh vegetables, and whole grains, gently cooked and balanced by a board-certified veterinary nutritionist to meet AAFCO standards. Because we use only real, unprocessed ingredients (no fillers or organ meats), the cost can be higher than mass-produced brands — but that’s what ensures the nutritional quality you noticed. The larger veggie pieces you see aren’t fillers — they’re part of our TCVM-balanced recipes, providing fiber, natural antioxidants, and energy balance while supporting digestion and overall health. We truly appreciate your honest feedback and are grateful you took the time to share your experience. Give your pups some pets from all of us at Chi Dog! Warmly, The Chi Dog Team

Reply from Chi DogNov 17, 2025

Laura, Thank you so much for the kind words! We’re thrilled to hear your dog is loving the meals and that you notice the high quality of our ingredients. Every Chi Dog recipe is made with whole, human-grade meats, fresh vegetables, and healthy grains, gently cooked and balanced by a board-certified veterinary nutritionist. Each meal is also based on Traditional Chinese Veterinary Medicine (TCVM) principles, designed to support health and balance from the inside out. We’re so glad your pup is thriving on Chi Dog — thank you for being part of our community! Warmly, The Chi Dog Team

Reply from Chi DogNov 17, 2025

Derek, Thank you so much for sharing this review! We’re so happy to hear your sweet girl is enjoying the Fire Diet and eating regularly again. For dogs with Cushing’s disease, the Fire Diet’s cooling and anti-inflammatory ingredients — like lean turkey, carrots, and broccoli — help support balance and calm internal “heat,” which can contribute to appetite loss and restlessness. The shredded texture and real, human-grade ingredients also make it easier to enjoy and digest. Our team, including our vet techs and veterinarians, genuinely cares about helping each pup feel their best, so we’re thrilled to hear that outreach made a difference. Knowing she’s cleaning her bowl and regaining weight is exactly why we do what we do. Thank you again for trusting us and for recommending Chi Dog — give your pup some extra love from all of us! Warmly, The Chi Dog Team

Reply from Chi DogNov 17, 2025

Deidre, Thank you so much for the glowing review! We’re thrilled our team could jump in quickly to fix the order and make the website challenges less confusing. It’s great to hear the food quality stands out and that the moderate-to-small veggie pieces work well for your small breed—those details matter to us, too. We truly appreciate your recommendation and are here anytime if you need help tweaking meals or schedules. Give your pup some extra pets from us! Warmly, The Chi Dog Team

Reply from Chi DogNov 3, 2025

Christy, That makes our day—thank you so much! We’re thrilled your little dachshund is loving the food, and it’s wonderful to hear she’s doing well with heart disease. Our gently cooked, human-grade meals are designed to be easy to digest and supportive for sensitive pups, and feedback like yours means the world to our team. We’re here anytime if you need help with portions, recipe choices, or general support. Warmly, The Chi Dog Team

Reply from Chi DogNov 3, 2025

Sharon, We love to hear that! Thank you for sharing, we're so glad he’s enjoying his meals. If you ever want help fine-tuning portions or exploring other recipes based on his needs, we’re here for you! Warmly, The Chi Dog Team

Reply from Chi DogOct 30, 2025

Laura, Thank you so much! We’re thrilled to hear Gisele loves her meals and that our team has been prompt, friendly, and helpful. Your trust means a lot to us. If you ever need recipe tips or portion guidance, we’re here for you—give Gisele a pet from us! Warmly, The Chi Dog Team