Bad
Based on 471 reviews
The Children's Place1.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Children's Place is your one-stop shop for children's apparel, shoes and accessories in baby, toddler & big kids' sizes 0-18. From trending kids apparel to sibling matching outfits, school uniform styles to matching family pajamas, when it comes to clothes for kids, we're the PLACE for it all (baby apparel included!). Shop head-to-toe looks, including extended sizes, multipacks, outfit sets and made-to-match separates. Easily find all the seasonal essentials kids & tweens need at a value you'll love. Plus, shop with Afterpay to conveniently pay in 4 interest-free installments.
The Children's Place (childrensplace.com) has 471 customer reviews on Folks Told, with an average rating of 1.4 out of 5.
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Angela T.
I place an order on oct 16th and still processing.. suppose to be arriving tomorrow on the 23rd!! I’m trying to stay calm because why is there no progress being made! And on top of that looks like they ran my card twice! This will be my last time
Isabella T.
CS is useless. Wasted my money and time. my accounts in the negetive since they refunded me and "cancelled" my order then changed their minds. DO NOT ORDER FROM HERE!!!!
Christina B.
I ordered $314 worth of school uniform clothes and I know shipping typically takes a long time. I waited a week and to my surprise it said the package was delivered by FedEx. The picture on the tracking is not my door. I call The Children’s Place and they say they aren’t responsible for their shipping company and the order is closed on their end and I have to file a claim with FedEx! They take no responsibility and will not reship my items! So now I am out $314 and have no clothes for my son to wear to school as it gets colder out until I either get a credit from FedEx or get the dispute from my credit card! Asked to speak to a manager several times and no help. They will not help with the issue!
Equilla C.
Horrible shipping. You place an order and get an expected arrival day......FALSE. Its 7-10 days AFTER! Very misleading!
Sylvain C.
children place ce permettent d'annuler les cartes cadeaux.... Nous nous sommes déplacé avec les enfants, avons choisi leurs vêtements et rendu à la caisse, le commis nous signale que notre carte cadeau n'est plus active pour éviter les fraudes.. quelle fraude ? C'est une carte prépayée avec une limite. Le commis nous dit que est fréquent, qu'il ne peut rien faire même si je lui signale que cette façon de faire est illégal. Il reconnaît la faite de la bannière mais nous réfère aux service à la clientèle. Un coup que l'affaire sera réglé, je ne ferai plus jamais un achat là en plus de ne plus recommander cette bannière..
VB
I found out their site was in budget so I subscribed for their texts to get a discount. Then I ACTUALLY go and shop. Upon selecting the gender, I see there is only FIVE things available in the whole site, 2 being the same thing just different design. I have boys ages 5+. If there's better infant boy selections that does not even matter when the aged 2+ girls options are 14 pages long!! Change your name to Girl's Place because that's a way more obvious and fitting name!! At least then I could say "oh 👐 okay, not for us". Instead of thinking it was all inclusive.
Liza A.
Worst customer service and handling shipment ever. I bought my son items for the start of the school year because of the hectic day to day handling an infant and a toddler I ordered all online to make sure that it gets delivered to my home. On top of it a payed extra $15 to expedite the shipment. When the parcel arrived to my surprise the items delivered to me was not even what I ordered. Instead of them telling me that the delivery company will pick it up and that my order will be shipped out ASAP. They gave me two options in order to receive the refund back. Either to drop it off to a children’s place location or Canada post. This made life extra hectic. To my surprise all the items that I had originally bought is not at an increased price tag than what I bought them for.
Albert J F.
Oh Children Place... I have 12 grandchildren I enjoy buying clothes for and have been going to Children's Place for over 10 years. NEVER AGAIN WILL I BUY FROM THEM!!! We moved from our home to apartment and not all addresses were changed. I called after not getting a bill and had address changed, still no bills. So now they feel I'm responsible for late fees but they never changed the address in there system and plus switched me to paperless statements. So after 3 different calls of my valuable time and trying to get help they refuse to wave the late fee. I refuses to pay for there irresponsible employee not doing there job. So for the amount of $14.94 they have lost a heck of a lot more money by loosing me as a customer. In the end they chose to try and collect this fee ,yet lost my business of Hundreds of dollars by losing this Nana's business. I win, they lost a lot more.
