The Children's PlaceReviews of childrensplace.com

Not even a one star, ordered Christmas pajamas for my kids, order says delivered but I never got it…. Called up customer service And they didn’t do anything even spoke to a manager, they told me to go to the post office or call my bank…. Don’t order from them because if your package goes missing they won’t do anything about it!!!!!!

I loved the Children's Place up until it partnered with the worst shipping company in Canada named Purolator. Dealing with Purolator is traumatic. The Children's Place does not help you sort out shipping issues with its partner Purolator, they totally abandoned you. If I had known upfront that The Children's Place would ship my order through Purolator, I would NEVER have shopped at their store, but no one tells you the truth upfront, they just force you to bear the brunt of a business deal they made with the worst shippers in Canada. The Children's Place, you have lost a customer. I love your store, but your shipper PUROLATOR sucks the joy out of everything I order from your store. I believe you know that Purolator is the worst; you cannot not know that. What do you gain by partnering with such shippers who have zero commitment to your customers? Is it cheaper? Are you saving more money? What do you gain? You are hurting the confidence your customers have in you. I will never buy from your online stores again. Purolator is a NIGHTMARE!

This scam of a place! I placed a $140 order, they did not send me my sons jacket and refuse to refund me! A place that scams like this does not deserve any customers! They steal $ from hard working ppl and scam them! Then dismiss it and treat you like you are nobody!

Children's Place is HORRIBLE! The quality is questionable but it is a true testament of you get what you pay for. There always seems to be some sort of shipping issue which I do understand is not their problem to an extent but now its getting to the point where it is bad for business. Ship with another company if need be. Ordered clothing on October 9th, and November 7th still no order and apparently won't be getting it because UPS cancelled my shipment. So I would have just been waiting in limbo for a package that was never going to arrive. I only have these kind of issues with Children's place. i needed those clothes for a special event and the Children's place in my area did not have them in store. Never, and I do mean never again. I've had enough.

Someone has fraudulently signed up under my name for a store credit card. They were unresponsive to solve the problem. I did call both the customer service and card service!

Awful experience with the Coral Springs location. I will never shop there again. The customer service is subpar. If I ever purchase from this store it will only be online.

Absolutely horrible!!! I ordered a package online about $54.00, on September 11, they said they have delivered it on September 20th I was home and nothing came to our door or the mailbox, I called them they said call us in a week, since then I’ve called them every week back and forth, explaining all over again each time and every time the customer service was saying something different. In the last call which was 2 days ago, they told me to call Canada Post, I called them they said the children place should call us I called back and forth with Children Place again and at the end they told me call us in a week as always anyway long story short they make you to say I don’t want my parcel, I don’t want my money, just go to hell and let me live

No customer service. You call snd listen to a long message then they say extreme call activity so please call back later. I needed to return & make a size change on an item already received. Not happy. Would not recommend!!!