Bad
Based on 471 reviews
The Children's Place1.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Children's Place is your one-stop shop for children's apparel, shoes and accessories in baby, toddler & big kids' sizes 0-18. From trending kids apparel to sibling matching outfits, school uniform styles to matching family pajamas, when it comes to clothes for kids, we're the PLACE for it all (baby apparel included!). Shop head-to-toe looks, including extended sizes, multipacks, outfit sets and made-to-match separates. Easily find all the seasonal essentials kids & tweens need at a value you'll love. Plus, shop with Afterpay to conveniently pay in 4 interest-free installments.
The Children's Place (childrensplace.com) has 471 customer reviews on Folks Told, with an average rating of 1.4 out of 5.
Showing 403 reviews with 1 star · Clear filters
Tricia A.
Worst customer service ever. Placed order on line and had shipped to my step daughter. Ups would not deliver and package was returned to sender. I kept getting told package was delivered and I they would not refund my money. Took multiple calls and 2 supervisors to realize the package was send back to them. Still waiting for my refund. Don’t shop here!
Jillian M.
The display table was misleading. My daughters each chose a t-shirt that had the identical "flip sequins" label on them. The label matched the large sign advertising the shirts for $5.99 but, when I got to the till, one rang up as $20.94. The cashier took me back to the table to show me how there were actually 2 tables, with different promotions. She had to move the shirts before I could see that there were 2 tables! Not impressed refuse to spend that much on a t-shirt for a 9 year old. Won't be going back anytime soon.
Anastasia C.
So I use to love children place. got my son and nieces uniform from there spent over $500! I had a problem with couple of my orders... called sent emails and never once was I called back or emailed!!!!! I am so disappointed!!! now I wont shop there anymore. I have coupons dollars as well but I am going to use. not worth the headaches.
Nicole
Within 60 seconds of placing an order, I contacted them to say that my old address was accidentally in the Ship To field. Their response? Sorry, can't do anything. Can't even cancel the order. I have spent a total of 3 hours on the phone with UPS, USPS and my credit card company to figure out what to do. The call with them was ended with the employee saying "And we cannot reimburse any fees associated with this order, discount you on shipping shipping costs, etc." Gee, thanks. There are so many options out there for kids' clothing. No reason to ever shop here. I most certainly will not.
Joan P.
Horrible service. Cannot reach anyone to check on delivery/shipping info! Will never shop here again.
Sandra G.
Whatever you do, DO NOT get a credit card with these folks! Because my bank sometimes accepts the "0" in front of the account number and sometimes doesn't, when I went to pay the account online, it got rejected and they charged me a fee of $27. They will tempt you with coupons and discounts to get their credit card, but take no prisoners when it comes to mess-ups like these. Buyer beware!
BreeAnna G.
I placed and order online and received it but I was missing items from my order. I tried calling but it always been disconnecting me due to high volume. I tried emailing and no response. I love buying my kid clothes here but not anymore. I will Never order from here again.
Felicia J.
I have never heard of this place before until today because I received a bill in the mail at my old address and old name with a card number that's not mine?! It says I owe 526 dollars but I've never heard of it or bought stuff from it. I don't have kids, my siblings are too old for this place and I'm not going to respond to it cause it sound like a scam. DO NOT GO HERE. If they are already trying to get money from not even having been there then they could Rob you of so much money.
