Average
Based on 520 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With groundbreaking styles season after season, Chinese Laundry lives at the forefront of fashion footwear. Chinese Laundry is the perfect expression of its signature combination of outstanding quality and value with a unique and inspired point of view. From stylish daytime looks in innovative fabrics and leathers to evening collections in eye-catching metallics and satins, Chinese Laundry consistently provides a mix of styles and trends that are ideal for today’s fashion landscape.
Chinese Laundry (chineselaundry.com) has 520 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
520 approved reviews, newest moderated first
SHARON
Great, comfortable, easy to walk in shoes for pageants!
Reply from Chinese LaundryMay 5, 2015
Hi Sharon - Thanks for writing. Our customers have come to know us as THE place for pageant shoes. We appreciate your feedback. Scott - Chinese Laundry
CAITLIN
I ordered a pair of booties from Kristin Cavallari's line that got rave reviews. I wear between a 7.5/8 and somehow missed the reviews that the shoes ran small, so I ordered a 7.5. Like everyone said, they were a tad bit too small and my toes hung over the edge. I had to go out of town for work and ended up getting stuck for longer than expected so when I finally shipped the shoes back, I was about a day later than the exchange time window allowed. To my surprise, no questions asked by CL, I got the exchange processed and the correct size sent within the next week. I was very happy with the customer service and I am obsessed with the shoes! Thanks!!
Reply from Chinese LaundryMay 5, 2015
Dear Caitlin - Thanks for writing. I'm glad that we were able to get the exchange to you! We appreciate your feedback. Check back soon as we're always getting new styles from Kristin's collection. Scott - Chinese Laundry
MEGAN
Chinese Laundry holds a lot of trendy options that will are comfortable and versatile.
Reply from Chinese LaundryMay 5, 2015
Hi Megan - Thanks for your review. We appreciate that you'll share your experience with others. Scott - Chinese Laundry
KRISTINE
I received exactly what I expected.
Reply from Chinese LaundryMay 5, 2015
Dear Kristine - Thanks for sharing your experience. It's a big help as we work to give the best possible service. Scott - Chinese Laundry
TIMOTHY
My order came extremely fast with no added Shipment fee....High quality product!
Reply from Chinese LaundryMay 5, 2015
Hi! We are glad that you were able to get your shoes so quickly! Enjoy your purchase. Scott - Chinese Laundry
DEANA
These are beautiful, sheer mesh flats with sparkles all over.
Reply from Chinese LaundryMay 5, 2015
Hi Dena - Thanks for letting us know how beautiful your new shoes are. Scott - Chinese Laundry
CLAUDIA
excelent and dash and secure
Reply from Chinese LaundryMay 5, 2015
Hi Claudia - Thanks for the feedback. It's greatly appreciated. Scott - Chinese Laundry
PAITON
I recieved my tippy tops in a super timely fashion and LOVE them. They are perfect for competing in swimwear at Miss Tennessee USA this October!
Reply from Chinese LaundryMay 5, 2015
Dear Paiton - Thanks for letting us know that your shoes arrived so quickly and how happy you are with the shoes. Best of luck in the pageant! Scott - Chinese Laundry
