Poor
Based on 23 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
cigarpage.com is listed under Smoking & Tobacco.
cigarpage.com (cigarpage.com) has 23 customer reviews on Folks Told, with an average rating of 2.1 out of 5.
Showing 4 reviews with 2 stars · Clear filters
KK
Ordered a select of 10 cigars at a set price. Paid extra for shipping because I wanted them before I left. Shippingnwas fine. 9 cigars came. I contacted the company regarding this mistake. They said à replacement would be mailed. Checked my credit card and found i was being charged for a cigar I already paid for. If it was for shipping that to was already paid for. I will be disputing this chargè. Won't be doing business here again.
S F.
Multiple charges for one order thought first time was error but no happened again. Deals you can't get. Was good not so much anymore. Removed account and unsubscribed
Jerry H.
Cigar page has good prices but don’t be in a hurry to get your order. I ordered on a Sunday and on the following Wednesday they were still processing the order. My experience with Thompson Cigar, Famous Smoke and Cigars International would all have my order processed and out the door on Monday. Tuesday at the latest. Cigar Page for some reason can’t seem to process orders in a timely manner.
Mark C.
I have been ordering from CP for a while. At first, everything went well. Then I noticed the shipping times started taking longer. Then I started getting cigars that would crack, split, and even explode when I took them out of the cellophane and tried to light them. I figured maybe it was something I did wrong. Then, I ordered a box of Liga from CP on 4/26, and it took over a week to arrive. When it did, I was greeted with a box of stale crumbly, dried out cigars. The other box, Drew Estate Undercrown Shade, clearly had been opened and returned for the same reasons. When I contacted customer service, they said I should immediately put them in my humidor when I get them. As if I left them out to dry or something. I got them on Saturday, and on Saturday, I opened the boxes to put them in my humidor. They were bone dry and cracking. $180 for that box. They acted like it was my fault that it took them a week to ship stale cigars. What kind of company sends a customer dried out cigars, let alone an entire box that had been opened.
