CircleboomReviews of circleboom.com

Reply from CircleboomJun 12, 2024

Hello, Thank you for your feedback. We apologize for any confusion or inconvenience you have experienced. We aim to comply with all relevant regulations, including the UK's distance selling regulations. Please contact our support team at [email protected] with your order details so we can review your situation and assist you further. Best regards,

Reply from CircleboomJun 12, 2024

Hello, We sincerely apologize for the issues you've experienced with your subscription and for any frustration this has caused. Your feedback is very important to us, and we take these matters seriously. Please send us an email at [email protected] with your account details and the screenshots of your previous communications. We will prioritize your case and work to resolve the issue as quickly as possible. We apologize for any oversight in our earlier responses and appreciate your patience as we work to make things right. Best regards,

Reply from CircleboomJun 12, 2024

Hello, Thank you for bringing this to our attention. We are very sorry to hear about your experience and the confusion surrounding your subscription. It sounds like there was an error in our system, and we apologize for any inconvenience this has caused. Please contact us directly at [email protected] with your account details, and we will investigate the charges and provide a resolution. We value your feedback and aim to ensure that such issues do not happen again. Thank you for your patience, and we hope to resolve this matter promptly for you. Best regards,

Reply from CircleboomMay 22, 2024

Hi Sandy, I'm truly sorry for the inconvenience you've experienced. Our policy regarding cancellations and refunds is in place to ensure fairness and consistency for all our customers. Once an account is activated, it becomes the user's responsibility to manage their subscription, including cancelling if they no longer wish to use the service. However, I understand that situations like yours can be frustrating, and I'd like to assist you further. Could you please contact [email protected] with your account details or the email associated with your Circleboom account? This will allow me to look into your specific case and see if there's anything we can do to help. Please be aware that our customer support response time may take up to 48-72 hours depending on the volume of inquiries we receive, but rest assured, we'll do our best to address your concerns as quickly as possible. Thank you for your understanding.

Reply from CircleboomMay 6, 2024

Dear valued user, We're truly sorry to hear about your frustration and disappointment with our platform. We strive to provide a valuable service to all our users, and we regret that your experience did not meet your expectations. Regarding your concerns, we'd like to clarify a few points. Firstly, we apologize for any confusion regarding our pricing plans. Our Pro plan is not the most expensive plan, but we understand that different users have different needs and preferences when it comes to social media management. As for the unfollow feature, we regret any inconvenience this may have caused. Unfortunately, Twitter's policies restrict mass unfollow actions to prevent spam and maintain the integrity of the platform. Therefore, we've provided alternatives such as adding fake followers to a blacklist to help you manage your follower list more effectively. We understand that our platform may not be the right fit for everyone, and we apologize if it did not meet your specific needs. Your feedback is valuable to us, and we appreciate you taking the time to share your concerns. We will use your input to improve our services and better serve our users in the future. If you have any further questions or would like to discuss your experience in more detail, please don't hesitate to contact our support team at [email protected]. We're here to help and address any issues you may have. Thank you for your understanding. Best regards,

Reply from CircleboomMay 6, 2024

Hi, thank you for sharing your concerns. We truly apologize for any inconvenience our emails caused and for not meeting your service expectations. At Circleboom, we value all honest feedback, as each review—be it a five-star or a one-star—provides us with crucial insights that help us improve. Your honest critique is essential, and we're committed to enhancing our communication to be more respectful and reflective of our values. We're concerned about your experience and eager to address it. Please contact us at "support @ circleboom.com" to discuss this further or to use your promo code, valid on Circleboom, as a gesture of our commitment to doing better. We appreciate this opportunity to learn and improve. Warm regards,

Reply from CircleboomMar 14, 2024

Hi Olyvia, thank you for sharing your concerns. We truly apologize for any inconvenience our emails caused and for not meeting your service expectations. At Circleboom, we value all honest feedback, as each review—be it a five-star or a one-star—provides us crucial insights that help us improve. Your honest critique is essential, and we're committed to enhancing our communication to be more respectful and reflective of our values. We're concerned about your experience and eager to address it. Please contact us at "support @ circleboom.com" to discuss further or to use your promo code, valid on Circleboom, as a gesture of our commitment to doing better. We appreciate this opportunity to learn and improve. Warm regards,

Reply from CircleboomApr 4, 2024

Dear Lala, We are deeply sorry to hear about the frustration and disappointment you experienced with our service. However, please note that Twitter explicitly mentions the potential account suspension for engaging in follow/unfollow churns. It associates the bulk unfollow services with the risk of account suspension in strict guidelines. So in order to ensure your account's safety and compliance with Twitter's policies, we recommend handling unfollows individually. In fact, follower removal is no longer advertised among our features at https://circleboom.com/twitter-management-tool/plans-and-pricing. Nevertheless, you can still see and list fake/spam followers using Circleboom. Then, all you need to do is click on the "Visit" button for each account and visit their profiles on Twitter to block/remove them. We truly value your feedback as it helps us improve and better serve our customers. If there's anything further we can do to address your concerns or if you have any additional feedback to share, please don't hesitate to reach out to us directly. Best regards,