Excellent
Based on 6,209 reviews
CitizenShipper4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
Tristan H.
Took great care of my baby!
Reply from CitizenShipperAug 3, 2026
Tristan, knowing your pet was treated with care and attention means so much to hear. We’re glad you found a driver through CitizenShipper who made sure your furry family member was in good hands.
PYRAMID LIGHT AND SOUND, I.
Easy and great result!
Reply from CitizenShipperAug 3, 2026
We're so happy to hear everything went smoothly and that you had such a positive experience with CitizenShipper. Thank you for choosing our platform to help you find the right driver.
Sheree S.
I had a very positive experience transporting my pet with A Worthey Ride via Citizen Shipper. They were very responsive to my texts and were very helpful and answered all my questions. Their rate was the best I found on the site also. They transported my pet from Florida to Los Angeles in 2 1/2 days sending me reports and pictures every day. Even the person they picked the dog up from in Florida said the driver was very nice and professional. I definitely would use them again and would recommend them to anyone else.
Reply from CitizenShipperAug 3, 2026
Sheree, it’s wonderful to hear your driver went above and beyond throughout your pet’s trip from Florida to Los Angeles. We’re glad the daily updates, photos, and great communication made the experience even better for you. Thank you for choosing CitizenShipper, and we're happy you found a driver who delivered the kind of responsible pet transport every pet parent hopes for.
Caleb N.
He did a great job of making me feel safe and secure that my dog was in good hands and taken care of. He communicated very well and sent pictures and videos throughout the trip.
Reply from CitizenShipperAug 3, 2026
Caleb, knowing your driver helped you feel confident and comfortable throughout your dog’s trip means a lot to hear. We’re glad the communication, photos, and videos helped you stay connected and reassured along the way. Thank you for choosing CitizenShipper, and we’re happy your experience provided the peace of mind you were looking for.
Xiaohan C.
Our driver was absolutely wonderful! She kept us updated throughout the entire trip with frequent messages, photos, and videos, which gave us so much peace of mind. She was patient, caring, and clearly experienced with transporting pets. Our puppy arrived safely, clean, and in great spirits. We truly appreciate the attention and care she provided during the journey. I would highly recommend her to anyone looking for a reliable and compassionate pet transporter. Thank you so much for making this experience stress-free!
Reply from CitizenShipperJul 30, 2026
Xiaohan, we know how frequent photos and videos can make all the difference when your puppy is on the road, and we're so glad they gave you peace of mind throughout the journey. Hearing that your puppy arrived safe, clean, and in great spirits means the world to us. It's great to hear that CitizenShipper helped you find a driver who took such wonderful care of your puppy!
Liz S.
We had a tiny 3lb kitten that we needed to have transported from Washington State to Arizona. We looked at many options to bring him home, including making the pickup ourselves. Once I found CitizenShipper, it was a great relief to know I could leave the driving to the professionals! Our driver took great care of our lil fella and sent update texts and pics all along the way! Definitely recommend CitizenShipper if you need help transporting a furry family member!
Reply from CitizenShipperJul 29, 2026
Liz, we can only imagine how special it was to finally bring your tiny kitten home after such a long trip from Washington to Arizona. We’re so happy CitizenShipper helped you find a driver who cared for your little one and kept you updated with photos and messages along the way. Thank you for trusting us to be part of this experience and for sharing how much peace of mind those updates gave you throughout the journey.
David T.
Great experience! The delivery was on time, communication was excellent, and my pets arrived safely, happy, and well cared for. Highly recommend this service!
Reply from CitizenShipperJul 29, 2026
David, thank you so much for the review! We're very happy to hear your fur babies arrived safe, happy, and right on time. Peace of mind is everything when moving pets, so we're really glad you had such a great experience. Thanks for trusting CitizenShipper, and we hope to help you out again down the road!
Dusty C. E.
CitizenShipper made the entire process of transporting our dog across the country simple and stress-free. After submitting our request, we started receiving quotes within minutes from qualified transporters. The platform made it easy to compare pricing, reviews, experience, and driver profiles, giving us confidence in our decision. I especially appreciated the transparency. Driver bios, ratings, transport history, and customer reviews were all readily available, making it easy to choose the right fit. Communication throughout the process was seamless, and there were no surprise fees or high-pressure upsells. The option to add additional insurance provided even more peace of mind, although the professionalism and thorough vetting of the drivers already inspired confidence. Overall, CitizenShipper provided a smooth, trustworthy experience from start to finish. If you’re looking for a safe and reliable way to transport a beloved pet, I highly recommend them. Five stars for making what could have been a stressful experience completely worry-free!
Reply from CitizenShipperJul 27, 2026
Dusty, we believe peace of mind starts with having the right information at your fingertips! Thank you for highlighting CitizenShipper's honest and transparent process and for trusting us to help make your furry family member's cross-country trip worry-free. We'd be honored to be there for your next adventure together!
