Excellent
Based on 6,209 reviews
CitizenShipper4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
Michelle
Try easy to navigate and get quotes. Very seamless process.
Reply from CitizenShipperFeb 17, 2025
Michelle, thank you for sharing your experience! We're happy to hear that you had a seamless time receiving quotes. We strive to make the process as simple as possible for our users. If you have any questions or need assistance, please feel free to get in touch!-Karla
Elizabeth
Phenomenal! We coordinated extremely late at night and by the morning they were able to schedule and pick up my sweet puppy and transport her to MD! Within 24 hours my dog was scheduled, picked up, transported, and delivered! Everything was so smooth and seamless, and they were extremely thorough with any questions I had. They took great care of my puppy and I am so happy to have found them. I will forever use them in future transports for my fur babies.
Reply from CitizenShipperFeb 17, 2025
Elizabeth, thank you for taking the time to share your kind words! We’re pleased to hear that your puppy’s transport was smooth and that your driver was able to accommodate your needs so quickly. It’s great to know that the level of care and attention we aim to provide was reflected in your experience. We’re so happy to have been a part of transporting your sweet pup, and we truly appreciate you trusting us with her journey. -Karla
LaSawayla A.
I’m very satisfied with the service
Reply from CitizenShipperFeb 17, 2025
LaSawayla, thank you for your kind words! We're happy to hear that you're satisfied with our service. Your support means so much to us!-Karla
Zeon R.
My drivers got the job done on short notice and drove a far way I’m happy I went through citizenshipper
Reply from CitizenShipperFeb 14, 2025
Zeon, thank you for sharing your experience! We’re so glad to hear that your driver was able to help on short notice and go the extra mile. Thanks for choosing CitizenShipper!-Karla
Angie R.
Mark was amazing! I will recommend him always.
Reply from CitizenShipperFeb 14, 2025
Hi Angie, we’re so happy to hear that you had a great experience with your driver, Mark! Thank you for taking the time to share your thoughts.-Karla
Sam W.
the people were extremely friendly and tried to work with the budget I had in mind. I had lots of offers as well as people giving me more information on how everything worked!
Reply from CitizenShipperFeb 14, 2025
Sam, thank you for your kind review! We’re so glad to hear that you had a great experience with the drivers on the platform and that they were able to accommodate your budget. It’s also wonderful to hear that you received plenty of offers and helpful information along the way. If you ever need assistance, don't hesitate to reach out!-Karla
Michelle W.
Use them often, and have had 5 star experiences with each driver.
Reply from CitizenShipperFeb 14, 2025
Michelle, thank you so much for your continued support and for sharing your kind words! We’re thrilled to hear that you've had such positive experiences on the platform. We look forward to continuing to assist you with any future shipments and are always here to help!-Karla
Olena
Great! Puppy is save, clean and well. I recommend Kara Shotwell. She is the best nanny.
Reply from CitizenShipperFeb 14, 2025
Olena, we’re glad to hear that your puppy was well taken care of during transport and that you had such a great experience with your driver, Kara. It’s always wonderful to know that our drivers are providing the level of care and service that our customers' furry family members truly deserve. Thank you for sharing your positive experience with us! We look forward to assisting you again in the future.-Karla
