Jesse M.
quick shipping
quick shipping. fast response. only place that has bikes
Reply from City GroundsJan 15, 2021
Hi Jesse, Thank you for your kind words. We are trying to do our best given the odd times we are all experiencing.
Great
Based on 447 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Fixed Gear Bikes, Fixie Bikes, Commuter Bikes, Road Bikes, Urban Cycling Gear & More Available at City Grounds, your premier source for urban cycling.
City Grounds (citygrounds.com) has 447 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
447 approved reviews, newest moderated first
Jesse M.
quick shipping. fast response. only place that has bikes
Reply from City GroundsJan 15, 2021
Hi Jesse, Thank you for your kind words. We are trying to do our best given the odd times we are all experiencing.
Brian S.
Fast and professional service
Reply from City GroundsJan 15, 2021
Hi Brian, Always happy to assist! Thank you for the kind words!
customer
Third bike we bought and have never been disappointed. Thanks again! I hope he loves it , it for Xmas!!!
Reply from City GroundsDec 24, 2020
Always happy to help! Let us know if we can further assist in any way.
josh R.
Got the bike, and in about a week
Reply from City GroundsDec 24, 2020
Hi Josh, Thank you for the kind words! We do our best to get all orders shipped out in a timely manner. Let us know if we can further assist in any way.
Bianca P.
Shipping was so fast.
Reply from City GroundsDec 4, 2020
Hi Bianca, Thank you for the kind words! We do our best to get all orders shipped out in a timely manner. Let us know if we can further assist in any way.
Robert S.
Three purchases and not one issue.
Reply from City GroundsDec 4, 2020
Hi Robert, Thank you for your continued patronage and kind words. Please let us know if we can further assist.
Brandon K.
Awesome bike with great service. Ordered on a weekend and had my sons bike here on by Wednesday. Will be placing another order soon for my other son for Christmas.
Reply from City GroundsDec 4, 2020
Hi Brandon, Thank you for the kind words! We are happy to hear the bike made it to in this time frame. Please let us know if we can further assist.
Kane
Bike arrived quick and in good shape. There was a $59 extra fee for the 26" which originally I didn't notice so I guess that is on me but makes me sad about this purchase and buying from this company. I feel I got ripped for the price as I had to assemble myself AND charged an extra $59 for the difference between buying a 26" instead of a 24". Will not buy from this company again. From my invoice: Peak Season Surcharge - Oversized Fee for "Haro Downtown 26" BMX Bike 2021" =$59
Reply from City GroundsNov 27, 2020
Hi Kane, We apreciate your feedback. The Peak Season Oversized Surcharge is something we have been forced by shipping carriers to include due to higher then normal surcharge rates on larger packages. We do our best to forwarn customers by including information on each product page affected, listing details in a banner on every site of the website, and if surcharge still goes unnoticed include it as a separate item while the product is in the cart.