Great
Based on 691 reviews
CLAE4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CLAE – Timeless Footwear, For All Walks of Life.Founded in Los Angeles in 2001, CLAE is dedicated to crafting premium footwear that seamlessly blends timeless style with modern innovation. With a focus on quality, sustainability, and understated elegance, our sneakers are designed for those who seek versatility and sophistication in their everyday wardrobe.Each pair is thoughtfully made using premium materials, innovative construction, and eco-conscious processes—ensuring durability, comfort, and a reduced environmental footprint. From classic leather silhouettes to forward-thinking sustainable designs, CLAE redefines contemporary footwear with a commitment to minimalism and refined craftsmanship.Made to last. Designed for everyday life.
CLAE (clae.com) has 691 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
691 approved reviews, newest moderated first
Maria S.
Easy to order and lovely pair of sneakers, my second pair.
Reply from CLAEMay 26, 2025
Thank you so much, Maria! We’re thrilled to hear you love your second pair of CLAE sneakers. We appreciate your support and look forward to keeping you comfortable and stylish! - The CLAE Team
Jeff M.
Great shoes! Comfortable fit and love it when they have a size 14.
Reply from CLAEMay 26, 2025
Thanks so much, Jeff! We’re glad you love the fit—and we totally get it, having size 14 options is important. We’re happy to offer styles that work for everyone!
Roberto S.
Feliz con mis sneakers CLAE. Saludos desde la Ciudad de México.
Reply from CLAEMay 26, 2025
Thank you so much Roberto ! We’re really happy to hear you’re loving your CLAE sneakers. - The CLAE Team
Ardyel
I learned about Clae on Instagram through Jeff Yamazaki. Not knowing my size for this brand, I purchased two pairs. Shopping online was easy and shipping/delivery was on time. Both pairs - Malone and Haywood - looked good and quality was excellent. I particularly liked the shoe boxes. Sad, though, both sizes and styles did not fit me so I had to return. This is where the 1-star deduction comes in. I called the customer service line to inquire and the lady who answered was obviously working remotely from home. TV volume was up. It was unprofessional. Furthermore, the return request done online had to go through some approval process that you had to wait for the shipping label and instructions, unlike other brands.
Reply from CLAEMay 26, 2025
Hello, Thank you for taking the time to share your experience with us, and we’re glad to hear that you were impressed with the quality and design of the Malone and Haywood styles. We also appreciate the feedback about the packaging — it’s something we put a lot of care into! We’re sorry to hear that the sizing didn’t work out for you, and we completely understand your frustration with the returns process. We are actively working on streamlining and improving this, including making it more seamless for our customers and ensuring a better overall experience with customer service. Your feedback is valuable, and we truly appreciate you bringing it to our attention. Warm regards, - The CLAE Team
Michael T.
Good, quality product with good designs, though not sure sizing is entirely consistent. Returns process is clunky - requires manual authorization, no automated shipping label, etc - and return shipping is not included in price or discounted.
Reply from CLAEMay 22, 2025
Hi Michael, Thank you for your feedback ! We’re sorry to hear that your experience with our returns process was frustrating. We’re actively working on improving this part of the journey, including streamlining authorizations and offering more convenient return options in the future. Your feedback is valuable and helps us grow — thank you again for taking the time to share it. If there’s anything we can do to assist you further, don’t hesitate to reach out to our customer care team. Warm regards, - The CLAE Team
William R.
These are my favorite shoes. I grew up skating so I like that style of shoe, but need something a little classier that I can wear to the office and these are perfect. I constantly get compliments on them and they are super comfy. I'm on my fifth pair - love the brand.
Reply from CLAEMay 22, 2025
Hi William, Thank you so much for your amazing feedback — it means a lot to us! We love hearing that our designs strike the perfect balance between classic skate style and elevated, everyday wear. Knowing you’re on your fifth pair and still loving them is the best kind of compliment we could receive. Thanks for being such a loyal part of the CLAE community — we’ve got more to come, and we’re excited to keep you laced up in style. All the best, - The CLAE Team
Christopher J.
Great products made from quality materials. Great customer service.
Reply from CLAEMay 22, 2025
Hi Christopher, Thank you so much for your kind words! We're thrilled to hear you’re happy with both the quality of our products and your experience with our customer service team. We truly appreciate your support and look forward to keeping you well-equipped with timeless, responsibly made footwear. All the best, - The CLAE Team
Zachary S.
Great shoes - comfortable and nicer than the typical shoes I wear in terms of materials, purchased a second pair. Great for walking all day.
Reply from CLAEMay 22, 2025
Hi Zachary, Thank you for being a loyal customer and for your review! We’re so glad to hear you’re loving the comfort and quality of your shoes, and that they’re perfect for all-day wear. We truly appreciate your support and look forward to keeping you comfortable in style with your next pair! Warm regards, - The CLAE Team
