Great
Based on 691 reviews
CLAE4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CLAE – Timeless Footwear, For All Walks of Life.Founded in Los Angeles in 2001, CLAE is dedicated to crafting premium footwear that seamlessly blends timeless style with modern innovation. With a focus on quality, sustainability, and understated elegance, our sneakers are designed for those who seek versatility and sophistication in their everyday wardrobe.Each pair is thoughtfully made using premium materials, innovative construction, and eco-conscious processes—ensuring durability, comfort, and a reduced environmental footprint. From classic leather silhouettes to forward-thinking sustainable designs, CLAE redefines contemporary footwear with a commitment to minimalism and refined craftsmanship.Made to last. Designed for everyday life.
CLAE (clae.com) has 691 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
691 approved reviews, newest moderated first
Rich M.
This is my 3rd pair of Clae sneakers I've bought. These sneakers are comfortable and have a great casual fashion design
Reply from CLAEDec 10, 2024
Thank you so much for your continued support and for choosing CLAE! We're thrilled to hear that you find our sneakers both comfortable and stylish. Your satisfaction means a lot to us, and we can’t wait to provide you with more pairs to love in the future. 😊 - The CLAE Team
Tommy T.
I usually love my Clae Bradley shoes. I currently have 6 pairs and they all fit like they were custom made for my feet straight out of the box. They are all 10.5. I bought these in 10.5 since they are the exact same model just in black and to my surprise they run big. I put the soles next to all the other ones and its a significant difference.
Reply from CLAEDec 6, 2024
Hello Tommy, Thank you for your feedback and for being such a loyal fan of our Bradley shoes—we truly appreciate your support! We’re very sorry to hear about the sizing issue with your new pair. This is not typical, and we’d love to help resolve it. Could you please reach out to our customer service team at [email protected] with your order details? They’ll be happy to assist you further and ensure we make this right for you. Thank you for bringing this to our attention, and we apologize for the inconvenience! Best regards, The CLAE Team
anthonyfast
Fantastic shopping experience. Clae's quality is unmatched and the designs are both sophisticated and timeless. I wear my Bradley Venice with practically everything. They are sturdy, lightweight and ned a little break in period but ultimately very comfortable. Looking forward to getting more models in the near future.
Reply from CLAEDec 10, 2024
Anthony, Thank you so much for your kind words! We're delighted to hear that you're enjoying your Bradley Venice sneakers and that our quality and design are making an impact. Have a great day ! - The CLAE Team
Chris
Update: Clae’s customer support made good on the discount after I posted the original review. I’m awaiting arrival of my shoes but am pleased they honored the discount. Original: I tried to order a pair of shoes during the Clae semiannual sale which failed upon attempting to purchase. The collection I tried to order has now mysteriously disappeared from their website and customer support provided absolutely no details into the problem and even refuted the shoes were eligible for the sale despite their website claiming otherwise.
Reply from CLAEDec 10, 2024
Dear Chris, Thank you for reaching out and sharing your experience. Please check your email, as we’ve just sent you details regarding the Monterey shoes you wanted to order. We hope this resolves the issue, and we’re here to assist if you have any further questions. Best regards, - CLAE Team
Rob T.
Great shoes and fast delivery! Would definitely recommend.
Reply from CLAEDec 6, 2024
Thank you so much for your kind words, Rob! We're thrilled to hear you love the shoes and had a great delivery experience. Your recommendation means the world to us—hope to see you back soon!
norman F.
Shoes had defect so I returned them No one suggested that you send me replacement pair? I may reorder sometime but you lost opportunity to gain a new customer by not just replacing them! NF
Reply from CLAEDec 10, 2024
Dear Norman, Thank you for your feedback. Once we received your defective item, we inspected the pair and reached out to ask whether you preferred a refund or a replacement. We're sorry if there was any confusion or if the process felt lengthy, but this is our standard procedure for handling defective items. If there’s anything further we can assist you with, please don’t hesitate to let us know. Best regards, The CLAE Team
F. D.
Shoes arrived in record time! Really great quality; love the unique color and the cactus leather is fantastic. My one (very slight) issue is that the rise of the shoe around the ankle/heel area is a bit tall, so it can be uncomfortable after a long walk. But I think once the shoe relaxes a bit it should be fine.
Reply from CLAEDec 3, 2024
Hello Farrah, Thank you for your kind feedback! We're glad you love the quality and cactus leather. After a few uses, the leather will soften and adapt to your feet perfectly. If you need anything, we're here to help! - CLAE Team
Michael N.
J’ai acheté plusieurs paires de chaussures chez Clae, je trouve que c’est les plus belles sneakers du marché. La qualité est moins bonne qu’auparavant, l’avant de la chaussure se décolle rapidement laissant passer de la terre ou de la poussière impossible à enlever… Je suis déçu pour la première fois par CLAE
Reply from CLAEDec 10, 2024
Michael, Tout d'abord, nous tenons à vous remercier sincèrement pour votre fidélité et pour vos compliments sur nos sneakers. Nous sommes désolés d’apprendre que votre dernière expérience n’a pas été à la hauteur de vos attentes. Pour mieux comprendre et résoudre ce problème, nous vous invitons à envoyer des photos de vos chaussures à notre équipe service client à l’adresse suivante : [email protected]. Nous serons ravis de vous assister. Merci encore pour votre retour, qui nous aide à nous améliorer. - L'équipe CLAE
