BackgroundChecks.com (fka ClearChecks) Reviews | Read Customer Reviews of clearchecks.com

BackgroundChecks.com (fka ClearChecks)Reviews of clearchecks.com

Administration & Services
South University Boulevard 5190, Greenwood Village, Colorado

Write a review Call Directions Website

1.1

Bad

Based on 151 reviews

BackgroundChecks.com (fka ClearChecks)1.1

Write a reviewReview

Rating breakdown

Select a bar to see only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BackgroundChecks.com (fka ClearChecks)

ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. We help businesses make informed hiring decisions with easy-to-use online background checks, transparent pricing, and helpful customer support.Our platform brings employment background screening into one convenient workflow. Depending on the package and services selected, employers can access criminal record searches, employment and education verification, motor vehicle records, and drug screening. From hiring your first employee to managing ongoing screening needs, we make it easier to order checks, track progress, and review results.We believe employers should understand what they are purchasing. Our pay-as-you-go packages explain the searches included, with applicable state and county access fees disclosed during ordering. These third-party fees are passed through at cost, without markup.Our online tools help employers manage applicant invitations, consent, report review, and adverse action workflows. Applicants can also raise disputes about information in their reports. We combine straightforward technology with support to help customers navigate questions about their orders and screening results.Important clarification: This profile represents the US business ClearChecks.com, now BackgroundChecks.com. It does not represent a separate UK business with a similar name. If your feedback concerns a UK DBS application or a purchase from another website, please check your order confirmation to ensure your review reaches the correct company.Learn more about our current services and pricing at https://www.backgroundchecks.com.

BackgroundChecks.com (fka ClearChecks) (clearchecks.com) has 151 customer reviews on Folks Told, with an average rating of 1.1 out of 5.

Also known as: clearchecks.com
Website: clearchecks.com
Category: Administration & Services
Location: Greenwood Village, Colorado
Listed on Folks Told: 2026

More in Administration & Services, Colorado

BackgroundChecks.com (fka ClearChecks) reviews

151 approved reviews, newest moderated first

Chalk P.
Feb 18, 2026
BEWARE THESE PEOPLE ARE SCAMMERS
BEWARE THESE PEOPLE ARE SCAMMERS. They've taken two payments from me and stolen card details. Don't use
Reply from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026
Hello, thank you for raising your concerns about the two payments you described. We understand that payment and account-security concerns deserve careful attention. BackgroundChecks.com is a legitimate background screening company owned by HireRight. We pride ourselves on helpful customer support and transparent, competitive pricing. You’re welcome to read feedback from other customers on Google and G2: Google: https://www.google.com/storepages?q=backgroundchecks.com&c=US&v=19&rf=FIVE_STARS#reviews G2: https://www.g2.com/products/backgroundchecks-com/reviews Please reach out to our customer support team so we can review what happened, address your concerns, and work with you toward a resolution. We’re happy to help.
Report
Amelia
Feb 7, 2026
Scam
Scam - they take your money and give nothing back. They keep taking money out even when a refund is offered avoid at all costs. Site should be taken down.
Reply from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026
Hi Amelia, the continuing withdrawals after a refund offer you describe raise a possible business mix-up. Please check the website on the original order confirmation. ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. Our website is https://www.backgroundchecks.com. Please check the business website on your order confirmation. If your purchase was with a separate UK company, consider updating or relocating your review to its corresponding profile so your feedback reaches the business involved.
Report
Mr Nigel C.
Feb 2, 2026
Financial Trap
Accidentally went to this site. I feel this company is a huge rip off, hidden costs, very expensive. I lost over £60 having tried to stop mid point, realising cost were going up and up. They even try to take further monthly cost out after cancelling. They use a portal (so you can’t talk to anyone) Just go to the official Government site, a lot cheaper
Reply from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026
Hi Nigel, your feedback may relate to a separate UK business, given the payments in pounds you describe. ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. Our website is https://www.backgroundchecks.com. Please compare the website on your order confirmation with ours. If your feedback was intended for a separate UK company, consider updating or moving it to the relevant profile so it reaches the company that handled your purchase.
Report
Wei-Li
Jan 30, 2026
This is SCAM
This is a scam. I applied for a DBS through this website and never received the certificate, so I had to apply through another provider, which I received within a few days. I initially thought I was just unlucky, but I did not expect them to take money from my account every month for two years. They never sent me any DBS certificate at any point.
Reply from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026
Hi Wei-Li, there may be a mix-up between businesses, given your reference to a DBS check. ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. Our website is https://www.backgroundchecks.com. Please check the business website on your order confirmation. If your purchase was with a separate UK company, consider updating or relocating your review to its corresponding profile so your feedback reaches the business involved.
Report
Megan W.
Jan 10, 2026
DONT BUY FROM THIS COMPANY
This company is scam paid for what they said was an enhanced DBS they delivered me a basic. Ask for a refund and they never gave me one don’t buy from this company !!
Reply from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026
Hi Megan, we would like to clarify a possible business mix-up involving your description of an enhanced DBS application and your refund concerns. ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. Our website is https://www.backgroundchecks.com. Could you check which business website appears on your order confirmation? If it belongs to a separate UK company, please consider updating this review or posting your feedback on that company’s profile.
Report
Thomas
Dec 18, 2025
I was quite fortunate as my Nationwide…
I was quite fortunate as my Nationwide stopped them taking out £86 50 for a DBS check,you need to go to the right one namely You Gov which charged just £21 60 for a basic check. I changed my bank card to stop these scammers trying again as my bank advised.
Reply from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026
Hi Thomas, your feedback may relate to a separate UK business, given your reference to a DBS check and the recurring charges you mention. ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. Our website is https://www.backgroundchecks.com. Please compare the website on your order confirmation with ours. If your feedback was intended for a separate UK company, consider updating or moving it to the relevant profile so it reaches the company that handled your purchase.
Report
Tash B.
Dec 8, 2025
Scammers they took £101 out of my…
Scammers they took £101 out of my account for a £15 payment don’t trust them and report them to trading standards!!
Reply from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026
Hi Tash, there may be a mix-up between businesses, given the payments in pounds you describe. ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. Our website is https://www.backgroundchecks.com. Please check the business website on your order confirmation. If your purchase was with a separate UK company, consider updating or relocating your review to its corresponding profile so your feedback reaches the business involved.
Report
Sylvia
Oct 26, 2025
They charge nearly £50 on top of the…
They charge nearly £50 on top of the DBS fee. They do not process the application until you have verified through their choice of organisation which is an additional fee. No way of contacting or cancelling them. I thought I had applied through the DBS page. DO NOT USE! Needless to say, I still have no DBS certificate and am doubtful it will arrive.
Reply from BackgroundChecks.com (fka ClearChecks)Oct 20, 2026
Hi Sylvia, we would like to clarify a possible business mix-up involving your reference to a DBS check and the verification process you describe. ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. Our website is https://www.backgroundchecks.com. Could you check which business website appears on your order confirmation? If it belongs to a separate UK company, please consider updating this review or posting your feedback on that company’s profile.
Report