ClearcoverReviews of clearcover.com

The only reason I went with this company originally was the cheaper cost, horrible mistake. Sometimes it would take several business days to hear back from a customer service agent. Long story short, when we started using them, it was only around $250 per month, they went up to $295 and then later $385 with no explanation as to why. This is with no claims that we received a payout on and no moving violations in the past 7 years. Needless to say, we now have BETTER coverage with Progressive and it’s only $185 for full coverage on two vehicles. Do not punish long-term customers just because you think people are too lazy to shop around.

Slow customer service. If you are an online-only company and have zero physical presence, I expect you to have quick turnarounds on email. you have chat but no one is online on it. you don't have a phone number to call. very unhappy

Took forever to finally get ahold of my claims agent to even get the process started

Every time you call clearcover, nobody is there to answer the phone. I always have to leave a message for someone to call me back. The last time I called nobody got back to me I called them Friday and today is Tuesday and still nobody has got back to me. People need somebody to talk to when they call their insurance companies. It is always 100% of the time I call I get a voicemail. The app is garbage and has limited things you can do on it. I dropped them and went to a company that I can physically call and get someone on the phone.

Last summer I had a rock fly and hit my windshield, and I got a quote for a windshield and it was several 100 dollars, I called Clearcover and reported my claim. I have full coverage, becaus Obama srill paying car payments. Now they called me back and told me that I would have to pay a $500.00 deductible. So if I have to pay that is cheeped to just buy a windshield? The last insurance I had was mercury which I had a more expensive car and I had full coverage. I did not have to pay a deductible, ans got my more expensive windshield free. And they came out to my house and put the new one in. I don’t understand why I have to pay a deductible it’s like paying more for the windshield? They are a low cost insurance company, but the policy’s are going up a little. And not quite sure if it’s worth. They say you get what you pay for. And I am still driving around with a cracked windshield which was not my fault to began with s rock flew from a truck on the freeway ans cracked it. But now due to weather being hot and just shutting the doors the cracks have gotten bigger. And I am on a limited income and cannot afford to get a new windshield.

I was involved in an accident on the 7th of September 2019, in short I (my vehicle) was struck by another. In 30-years of driving I"ve never had an accident or moving violation, albeit I was/am insured fully a part of what I pay for is "uninsured motorist coverage" in which I do not have to pay my deductible; the insurance I was shown by the person who hit me clearly showed "TEMPORARY" not valid after April 11 2019...we're in September. I called Clearcover immediately and there was no one to speak to as their office was closed, my first issue, so I had to submit my claim online. I had to wait Saturday-Sunday until anyone was available...and I had to call them. We are now in the middle of the month and my vehicle has not been repaired, I have a clear title, I have no payment, no information on the other party and was told "approval" would have to be given to waive my deductible EVEN if the other party is in fact uninsured; that constitutes outright fraud. Second, Littleton Group is who I've to speak to and Clearcover is just out of the loop. Needless to say, I am beyond incensed and have left a message with a Supervisor today by the name of Eddie Guerra, I've received no return call. After this I will be leaving Clearcover and returning to Allstate, my one lesson is don't get insured by a company that is not local. I'm also filing a BBB complaint. If the other party is not insured and Clearcover insist's I pay my deductible, again it's fraud and not subject to the approval of anyone and I will become litigious. I'd be remiss, if I didn't state upon my call earlier today I was also told that "approval" was needed to pay my claim.