Reply from CliCliMeJul 8, 2025
Really sorry to hear that. We value every customer's experience. But we want to clarify that driving lenses are not necessarily yellow, they can also be clear, brown, gray, green, blue, and more. Clear driving lenses are typically designed to reduce glare, while tinted lenses in other colors can enhance the visual experience depending on lighting conditions.
Yellow lenses are often used for specific driving situations, such as: Reducing glare from high beams during night driving;Improving contrast and object recognition in foggy or rainy weather;Supporting older drivers with sensitive vision and decreased contrast sensitivity.
The best lens color for driving depends on individual preferences and the specific environment in which they will be used. Yellow is a common choice, but it is by no means the only or default option.
If you are still unsure about the function of your lenses, we recommend visiting a nearby optical shop for verification. If it is confirmed that the lenses you received are not driving lenses, we will offer you a full refund without any conditions.However, if you would prefer a refund regardless, we fully support that as well, our return and exchange policies are genuine and honored. In your email yesterday, you mentioned that the lenses you received were not yellow. We explained that you had ordered non-prescription driving glasses, and clarified that if you require tinted lenses, options such as sunglasses or photochromic lenses are available.
Please note that we did not state that a refund is not possible, nor did we refuse one. We simply explained the type of lenses you ordered. If you are still unsatisfied and would like to proceed with a return and refund, we are happy to assist you according to our return policy.
Thank you for your understanding and support.
