Excellent
Based on 256 reviews
Closer Pets4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hey, we're Closer Pets! And we’re here to keep you close to your pet, wherever life takes you. We’ve been proudly bringing pets and owners together for over three decades, under the Cat Mate, Dog Mate and Fish Mate brands. In 2021, we decided to take everything these brands stand for and bring them together under a fresh new name: Closer Pets. Our new name perfectly reflects our aim to offer a more personal experience and our commitment to becoming more digital and connected as a company – while supporting the longstanding trust the business has built over the last 30 years. From automatic pet feeders to smart cat flaps and flowing pet fountains, our smart pet products will help you care for your companions throughout the day. We’ve got big plans, and we can’t wait to take you and your pets along for the ride!
Closer Pets (closerpets.com) has 256 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 212 reviews with 5 stars · Clear filters
Richard C.
Quick reply to my question, with a solution. Ordered replacement part and installed. Great experience. Quality product.
Reply from Closer PetsMay 11, 2023
Good morning Richard, Thank you for leaving us a positive review. I'm glad to hear that you had a positive experience with our customer service team and that you're happy with the replacement parts! Best wishes, Aimee
jessie D.
I couldn't believe how fast my order for the filters for my cat's water fountain appeared at my door. Closer Pets deserves five stars for the fountain, as well. My cat loves drinking from it and it is easy to clean--nice and simple.
Reply from Closer PetsMay 10, 2023
Good morning Jessie, Thank you for the glowing review! I'm thrilled to hear that you had a swift delivery and that you and your cat are enjoying the new water fountain! Best wishes, Aimee
Gary H.
Item was as shown and delivered quickly
Reply from Closer PetsMay 10, 2023
Good morning Gary, Thank you for taking the time to write us a positive review. I'm glad to hear that you were happy with your delivery and your purchase was as expected! Best wishes, Aimee
Patty M.
Thank you very much. The Filters were here very fast and I changed the Filter of the Fountain Water for my Cats. Very good Delivery. Enjoy the weekend Guys.
Reply from Closer PetsMay 9, 2023
Good morning Patty, Thank you for the positive review. I'm glad to hear that you were happy with your delivery. Best wishes, Aimee
Virginia W.
Prompt delivery
Reply from Closer PetsMay 4, 2023
Good morning Virginia, Thank you for taking the time to leave us a positive review! I'm glad to hear that you were happy with your delivery. Best wishes, Aimee
Jan
Good prices, good products and products in stock.
Reply from Closer PetsApr 26, 2023
Good afternoon Jan, Thank you for the positive review! I'm glad to hear that you were happy with your shopping experience with us. Hope to see you back soon. Best wishes, Aimee
Terence J.
Fast service
Reply from Closer PetsApr 24, 2023
Hi Terence, Thank you for leaving this five-star review. I’m glad to hear that you were happy with the speed of our service. Best wishes, Kayleigh
Tom
Clear website and prompt delivery to the ends of the earth. Many thanks.
Reply from Closer PetsApr 21, 2023
Hi Tom, Thank you for leaving us a positive review. I'm glad to hear that you found our website easy to use and that you were happy with your delivery all the way over to NZ! Best wishes, Aimee
