Excellent
Based on 256 reviews
Closer Pets4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hey, we're Closer Pets! And we’re here to keep you close to your pet, wherever life takes you. We’ve been proudly bringing pets and owners together for over three decades, under the Cat Mate, Dog Mate and Fish Mate brands. In 2021, we decided to take everything these brands stand for and bring them together under a fresh new name: Closer Pets. Our new name perfectly reflects our aim to offer a more personal experience and our commitment to becoming more digital and connected as a company – while supporting the longstanding trust the business has built over the last 30 years. From automatic pet feeders to smart cat flaps and flowing pet fountains, our smart pet products will help you care for your companions throughout the day. We’ve got big plans, and we can’t wait to take you and your pets along for the ride!
Closer Pets (closerpets.com) has 256 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 212 reviews with 5 stars · Clear filters
shevie K.
Fast shipping. Perfect replacement. Keeps cold all day.
Reply from Closer PetsNov 11, 2021
Hi Shevie, Thank you for taking the time to leave us this review, we're very happy to hear you feel this way! Best wishes, Kayleigh.
Dianne
Customer service was great. My part was ordered promptly and received in about a week.
Reply from Closer PetsNov 9, 2021
Hi Dianne, Thank you for taking the time to leave us this review, we're super happy to hear you feel this way! Best wishes, Kayleigh.
Stephanie
Ease of use of website, product availability, and shipping were all excellent!
Reply from Closer PetsOct 26, 2021
Hi Stephanie, Thank you for taking the time to leave us this lovely review, we're very happy to hear you feel this way! Best wishes, Kayleigh.
Debra F.
Everybody did their job! Ordered, received, no damage, thank you!
Reply from Closer PetsOct 19, 2021
Hi Debra, Thank you for taking the time to leave us this review, we're very happy to hear you feel this way! Best wishes, Kayleigh.
Clutterbug
Love getting the extra ice packs. I have 3 cats, now I have 3 additional bowls and 3 extra sets of icepacks. Time to tank up the pet feeders with food - swap out the bowl, the icepacks, and the kitties are back to eating again! Great products. FAST shipping, thank you!!!
Reply from Closer PetsOct 12, 2021
Hi there, Thank you for taking the time to leave us this review, we're very happy to hear you feel this way and you have three very happy kitties on your hands! Best wishes, Kayleigh.
Margaret L.
So glad you could deliver Cat Mate ice packs in several days. I’d left ours at another location and needed these badly. Thank you!
Reply from Closer PetsOct 11, 2021
Hi Margaret, Thank you for taking the time to leave us this review and we're happy that we could be of assistance! Best wishes, Kayleigh.
Linda
Exactly what we ordered, delivered in a timely manner.
Reply from Closer PetsOct 6, 2021
Hi Linda, Thank you for taking the time to leave us this review – we're happy to hear yiu feel this way about the product you ordered and how quickly it arrived with you! Best wishes, Kayleigh.
Nicole
Showed up on time, no issues.
Reply from Closer PetsSep 13, 2021
Hi Nicole, Thank you for taking the time to leave us this review, we're very happy to hear you feel this way! Best wishes, Kayleigh.
