Excellent
Based on 495 reviews
Cinema Escape Rooms4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cinema Escape Rooms offers 8 unique Escape Games to players of all experience levels and ages!Our Escape Rooms are the perfect plan for kids birthdays, bachelorette parties, corporate outings, team-building, date nights and much more.
Cinema Escape Rooms (clueavenue.com) has 495 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
495 approved reviews, newest moderated first
nichole C.
Villains Lair was a lot of fun. Though we ultimately failed to escape, the experience was great and we were super close.
Reply from Cinema Escape RoomsSep 17, 2019
Thanks so much for the great review Nichole! so glad that you and your group had a great time! Don't forget that we have three other rooms for you to try!
Marques
Lots of fun!!! details details details!!!!
Reply from Cinema Escape RoomsSep 15, 2019
Thanks for the great review Marques! Glad to hear you guys had fun! Be sure to come back and try our other three rooms!
Jane
We had a great time! Some of the puzzles are harder than other, so there is something for everyone. Our Gamemaster was excellent too.
Reply from Cinema Escape RoomsAug 18, 2019
Thanks so much for the awesome review Jane! So glad to hear that you and your team enjoyed yourselves!
Amy
overall nice experiences
Reply from Cinema Escape RoomsAug 17, 2019
Thanks Amy for the positive review! Glad you guys had fun! Looking forward to you guys possibly coming back to try one of our other three rooms!
I tried to have F.
I've only done a few escape rooms at this point but I didn't enjoy the villain's lair. There are some videos that play a single time in the beginning that you can miss that don't really add anything to the experience and are more annoying than anything. The host blurts out hints without prompt which is really grating. There is some really interesting level design, but at the same time, some of the props were very cheap. I definitely won't be going back but it wasn't the worst.
Reply from Cinema Escape RoomsAug 15, 2019
Hi there, this is Nick (the manager). I'm sorry to hear that you did not really enjoy your experience in the Villains Lair room. I can assure you that this is not typical of our customers experience (if you Google search our company name, you'll notice on pretty much any review platform we have a near-perfect five star rating). That being said, I do consider your complaints to be valid ones, and in regards to the host, I have already spoken with her about the possibility that she may have given away too much information during your game. This has not been a problem with her in the past, but she is definitely aware to keep a closer eye on this for future games. In regards to your complaints about the game itself, although we have not had many complaints about the videos, since it really does lend itself towards the back story of the game, and is directly linked to a specific puzzle with in the room, I will definitely take your comment into consideration for any possible near future upgrades. In regards to the props within the room, I personally would have to disagree that the items themselves are "cheap". We definitely did make a point to acquire props that best fit the theme, and would be durable enough to handle multiple daily wear from hundreds of customers. And in addition to that, whenever an item gets overly worn, we immediately replace it with our backups. All that being said, I'm definitely saddened that your experience with us was not 100% satisfactory, and I would love to offer you a steep discount to return and try one of our other three rooms so that we can redeem your experience at our escape room. If that is something you're interested in, please call or text us at 760-349-6609 and mention this review. Thank you!
Customer A.
This was a fun experience. I'd probably grab a group of friends and do this again!
Reply from Cinema Escape RoomsAug 14, 2019
Thanks so much for the awesome five star review! Definitely looking forward to having you guys come back!
Marshall B.
Fine! We visited this wonderful room a few weeks ago. Impressions remained positive. Very interesting quests. There are no trivial decisions that even 10 children will understand. I advise everyone! Great pastime.
Reply from Cinema Escape RoomsAug 13, 2019
Hey Marshall, thanks for the great review! I'm glad to hear that you and your team enjoyed yourselves. We have other rooms to choose from, so we look forward to having you guys come back!
Summer
Didn’t escape, but had fun trying & clue master helped as best he could! Next time!
Reply from Cinema Escape RoomsAug 13, 2019
Thanks so much Summer for the five star review! So glad to hear your team had fun! Looking forward to having you guys come back to try our other rooms!
