Poor
Based on 61 reviews
coedstore2.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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coedstore (coedstore.co) has 61 customer reviews on Folks Told, with an average rating of 2.5 out of 5.
61 approved reviews, newest moderated first
Mike B.
The customer service department answered all of my questions and delivered my products fast. They were just what I expected and it was a great customer experience. I will shop here again.
Reply from coedstoreMay 19, 2018
Thanks, for share your great customer experience.
Al
Consider this site a scam. If the price is too good then it is. They "back-order" the expensive item causing you to wait 30 days. After 30 days, you can no longer contest the sale with your credit card. I never did receive the product. There is a reason this company URL is ".co", which is out of Columbia. Customers have no recourse.
Reply from coedstoreMay 9, 2018
Hi, AI Sorry that the product you ordered was out of stock. That seldomly happens, however when it does happen. We offer our customers the option for backorder. They can keep it on backorder or cancel the order. If the product is going to be on back order for more then 20 days we inform the customer and cancel the order. Hi AI - It's never good to spread false and misleading information. According to USA FTC (United State of America - The Federal Trade Commission (FTC) is the nation’s consumer protection agency.) You can contest any credit card charge up to 90 days. Some banks will even let you contest up to 6 months. We are a USA base company in Miami, FL. ".co" domain extensions is not only limited to Columbia. If you want you can email customer service and we can offer a 40% discount for your next order.
Jodi H.
Awesome customer service! I will order again!
D.A.
Simple buying experience
Wray
I placed an order on Jan 1st. The charge hit my credit card on the 3rd, and I received a confirmation email indicating that they had received my order, and will be preparing it for shipment shortly. By Jan 12, I had not received my order, and the order status on their website hadn't changed since Jan 3rd. It still said they had received my order, and will be preparing it for shipment shortly. So I sent an email to customer service on the 12th asking where my order was. I got a reply from "Amy" stating that my item was on backorder until Jan 25th, and that it would be shipped that day. I thanked her and waited. When the 25th came around, I checked the order status on their website. It still hadn't changed. I decided to wait a few days. By the 29th, still no change in order status, and no communication from Amy or anyone else. So I sent another email asking if my order had been shipped yet, and if not, how soon could I expect to receive it. No answer yet. Today is the 30th. It has been a month since I placed my order, and 27 days since they received my payment. I have not yet received any product, and I'm beginning to think I never will.
Reply from coedstoreFeb 3, 2018
Hi, Sorry for the mistake on your order. We have emailed you to fix this problem. Sorry again.
