Excellent
Based on 135 reviews
CollegiateSet4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CollegiateSet designs and prints stylish licensed t-shirts, tank tops, hoodies, and sweats for colleges and universities in the United States. Founded by graduates from Albion College, we specialize in smaller schools that may not have a lot of online options for their school's apparel. Shop now for the student, alumni, family member, or school supporter in your life! CollegiateSet is a division of CreateMyTee and all of our apparel is proudly designed and printed in Michigan.
CollegiateSet (collegiateset.com) has 135 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
135 approved reviews, newest moderated first
Sheri T.
Item was sent on time ! The item was to small & I wanted to return but they said we will be glad to exchange! But if not we will issue you a refund & they said keep the item & donate and you will receive a refund! I am in the process of ordering another item .. Staff was very helpful & polite .. Great Service 👍
Dawn F.
The fabric of this t-shirt was soft and high-quality, the workmanship of the school logo was skilled, and the shipping was so fast. Now that I know you are also local to Michigan, I will check your website first for every purchase.
Kennedy
Very nicely made product! Plus, I ordered it on Wednesday, and it was delivered on the following day, even though I just did the free, five-day shipping!
Kimberly A.
Extremely disappointed in both the communication and the product. When I emailed about the length of time it took to received something I was advised I was and an email which I wasn’t as there was a “delay”. The items came in and there were not as pictured and I was advised it was me that it was just as pictured but it is not. I would say buyer beware they don’t back their good nor is the product as pictured.
Reply from CollegiateSetAug 13, 2024
Hi Kimberly, We see that you provided additional detail about your order, including an order reference number. However, we have reviewed our systems and don't show any orders for your name, e-mail address, phone number, or order reference number. If you did order from us, we're certainly sorry to hear about your negative experience! We welcome you to reach out to our team further at our website to share any additional info that may help us find your order. Thanks!
JD
This was my second order in the last couple months. I had an issue with delivery and customer service promptly responded with a resolution. Very pleased with the customer service and products and will order again in the future.
Douglas H.
The hoodie we received was not the same as the hoodie that was pictured. The lettering on the picture, and the lettering I wanted, was a dark brown. The actual lettering on the hoodie was more of a gold color. 50 bucks! I do have to say I appreciate the response from CollegiateSet. Honestly I figured out that once I paid and the item arrived I was on my own. I am impressed and thanks for the refund. That is certainly unexpected and over-the-top customer service.
Reply from CollegiateSetJun 20, 2024
Hi Douglas, We're so sorry the item didn't match your expectations! We will be reviewing the image and print color with our production team to determine the issue. In the meantime, we have refunded your order total. We always want customers to reach out to our team directly with questions or concerns with the item received!
Tyreesa M.
The delivery was on time and the shirt looked like the picture .
Reply from CollegiateSetMay 28, 2024
Thanks for your review, Tyreesa! Please let us know if there is anything we could've done better to earn your fifth star!
Sarah A.
Quickly arrived
