Deb C.
I never received a report from them
I never received a report from them. They received the specimen 12/5/24 and despite my being online multiple times, I could not find my information. Called today only to be told they emailed me a communication stating they could not use the sample. I informed the rep that I checked my email and do not have anything from them. She stated it was sent via email to me. Apparently she is not aware you can search your email to see when and if it was sent. It wasn't. TERRIBLE SERVICE. They did offer to send another kit. But at whose expense. I have different insurance and doctor.



