Great
Based on 45,188 reviews
Colourpop4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
45,188 approved reviews, newest moderated first
Alex
Customer service was god awful. I reached out several times about cancelling an order and only received snarky responses if I received any at all. Managed to sell the makeup anyway, but that doesnt excuse their poor customer service.
Karina Estrella L.
Excelentes productos y servicio, el envío a México es rápido, todo llegó bien empacado, de las mejores marcas de maquillaje a nivel internacional.
Marie H.
Commande de l ensemble twilight super qualité. Je suis de france le délai de livraison était de 5 jours super . Merci colourpop
Caroline
I ordered some products but the Belgian government seized the products due to being out of regulation. Colourpop refunded me but I still ended up paying over 50 euros in import charges for products I will never recieve and maybe be liable for a fine. So this is just an unfortunate situation wich will make this my last order with colourpop.
Irene
Envío muy rápido, llegó todo protegido y en buen estado. Además la colección que compre (Twilight) es PRECIOSÍSIMA!
Mme DZIRI J.
My palette was not new but with finger prints on every pans. I was really disappointed. I ordered the all twilight collection which is expensive, to receive finally used products!
lea
The Customer service was a dream, my package was send back to colourpop and they were so kind to send it to me again. The customer service answered right away and was really helpfull with solving my problem🥰 definitely will purchase more often
GM
Quality of products. My eyeshadow palette had scratches (in the eyeshadows), and the edges around the pressed pigments were messy. The eyeliners I got (twilight collab) were watery and lacked pigment. The packing of the bronzer I got is not user-friendly and is very difficult to open (with or without nails). While the formulations of everything (besides the eyeliner) was good, the packaging or product’s appearance were not what was expected. For paying $99 for a full collab collection, I’d expect the eyeshadows to be in perfect condition, with no scratches and to be clean around the edges. I’d expect the eyeliners from the same collection to be pigmented. I bought other things as well, such as liquid lipsticks, powder blush, and a bronzer. One of the lipsticks I received looks overfilled and the product oozes out. Instead of keeping it (since the lipstick product was already out of the tube), I threw it away because I worried of contamination. I didn’t and still don’t want to deal with the hassle of a refund, so I kept the products. I know color pop is popular for having good quality at an affordable price, but I really feel that I paid for what I got — cheap packaging & bad quality control for a cheap price.
