Great
Based on 45,188 reviews
Colourpop4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
45,188 approved reviews, newest moderated first
Kimberley P.
So disappointed, I placed my order back in November and still haven’t received anything. None of my emails or attempts to contact Colourpop have been answered. Definitely won’t be wasting anymore time or money on this company.
María O.
I received someone else's order, it is not what I had purchased, and they are items that I do not use, and the support email does not respond
Katelin E.
Fast shipping. Great colors! Fantastic sales!
Nicole D.
My shipment was packaged with so much care that unboxing felt like sorting through a treasure box
Lisa Mac B.
Loved the sale and the eyeshadow pallets will buy again
Amber G.
I ordered items on Black Friday. Took forever to get them. When I did get the items, 1 was broken and 1 was missing. I tried to call, no number to call. So I submitted on their site a form. No response. I emailed. No response. Finally, after going on all of their FB posts and blasting them, I got a response. They could would not reship the items, they would give me a refund. Meanwhile, those were christmas gifts that I had to now turn around and go find something else a week before christmas. It was really disappointing, I liked their stuff but will not buy it again.
Zeltzin V.
I bought 13 items and they only sent 8. I sent them an email to ask for clarification on the 5 missing items asking them to please send them to me. They asked me for the SKUs of each missing product and I provided them. Their response was that they were sorry but they just gonna giving me a coupon for the value of what I lost. It wasn't until I expressed my annoyance that they told me that ONLY ONCE they would refund my card, as if it were my mistake. I will never buy again because if they make a mistake again they will not be responsible. I really advise you to improve the experience for your international clients. I love your products, all of them have excellent quality but unfortunately this bad experience made my friends and I make the decision to no longer buy for fear that they will not be held responsible. This time the purchase was 101 dollars. What will happen if it is a larger purchase? Will we lose that money because of your mistake?
Genia L.
I never got my product and rather than reship you canceled my order 🤷♀️ I got my money back at least
