Colley D.
I'm very happy now due to getting my…
I'm very happy now due to getting my favored carrier here. I'm completely satisfied with you and i will come back to this terrific web page. Maintain it up thanks.
Excellent
Based on 20 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Columbia Rug Carpet One Floor & Home has been a local staple in the Peoria community since 1935. We are established flooring experts and offer everything from hardwood, carpet, laminate, tile and vinyl as well as other home decor and improvement items. Come and visit us today!
Columbia Rug Carpet One (columbiarugcarpetonepeoria.com) has 20 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
20 approved reviews, newest moderated first
Colley D.
I'm very happy now due to getting my favored carrier here. I'm completely satisfied with you and i will come back to this terrific web page. Maintain it up thanks.
Angeldal F.
Your website is very quick and practical to use and the services of your customers are very quick and reliable. But because of your low-speed website page loading, I'm not happy with you.
Dee T.
Excellent selection, very helpful staff and installers did a wonderful job! Overall, a great experience. We will definitely return for any future needs.
Sue S.
I have no idea why anyone would go anywhere else for flooring. The quality paired with the value beats anything we've ever looked at. Pair this with a sales staff that goes above and beyond and by far the most qualified installers out there. We purchased 4 rooms and 1 set of stairs for carpet and a stunningly beautiful bamboo floor. I can't recommend Columbia Rug Carpet One enough.
Reply from Columbia Rug Carpet OneSep 12, 2017
Hi Sue, WOW! What a compliment! We really appreciate your kind words about our store and installers. We hope you continue to love your new bamboo floors and please let us know if you need anything else!
Betsy B.
Justin is a true gentleman and excellent salesman. He cares that the customer is getting the right product for the project. He is very professional! Justin is prompt with his scheduled visit and follow-up contact. Our installer knew how to do the job and kept his work tidy during the floor installation. Great experience!
Reply from Columbia Rug Carpet OneDec 21, 2017
Betsy, We will pass the message along to Justin! It is always great to hear about our salesmen and installers! Thank you for your kind words!
Paula K.
I've always used Columbia Rug and have never been disappointed. They gave me the quality of product I wanted while keeping the cost within budget. Justin made recommendations that made me feel like he cared as if he was flooring his own home. He also kept me in the loop before install and followed up after install. The owner is also most always on site. I happily enjoy supporting local business and working with this team of professionals!
Reply from Columbia Rug Carpet OneJun 27, 2017
Paula, First, we would like to thank you for always choosing our store. Your kind review means a lot to our team and lets us know that we are continually providing top customer service. We look forward to doing work with you in the future and thank you for supporting a local business!
Rob & Kim F.
Our experience working with Columbia Rug and Justin has been stellar! Justin's sense of urgency to not only meet, but exceed our expectations, was evident in all he provided. From a detailed and accurate survey / measurement of our space to following though on assuring all aspects from delivery to install were timely and professional. The Values of Columbia Rug were evident in all Justin provided for us. We found that the installer, Michael Harris was also focused on our needs and provided a professional install. Michael but an emphasis on assuring the patterns match up with all his seams and demonstrated an eye for detail. These customer focused Values, exhibited by all the staff, will assure us, again, to reach out to Columbia Rug for any needs in the future!
Reply from Columbia Rug Carpet OneJun 7, 2017
Rob & Kim, It is so great to hear from you both again! Hearing your kind words about Justing and Michael lets our team know that we are providing the top quality services! Thank you for noticing the little things we do, because it truly makes a difference in the end product! We hope you continue to enjoy your new floor and let us know if we can help with any other projects down the road!
jim K.
No owner of any business could have been as kind and helpful to me as Ted Plotkin, owner of Columbia Rug and Carpet. Long story short: I acquired a property in 2017 that had floor coverings purchased in 2003 from Columbia but there was a problem. I asked Mr Plotkin if he could take a look at it. When he learned the floor coverings were purchased through Columbia, there was no hesitation that he would stand behind the transaction, 100%. Keep in mind that this was from 14 years ago, and I was not the original purchaser. Mr Plotkin treated me like his most valued customer. His staff were wonderful with many years of experience with both floor coverings and decorating. His installers treated my property better than I treat it. Clean, quick, thorough, and professional. Thank you David and helper! Why shop Big Box? You can't find staff, they don't know what they're doing and you wont find them again. Work is contracted out, and try getting help on a 1-800 number. Mr Plotkin owns the store and works there. He is always there, and stands behind his product.. I bought something else from them around 40 years ago, that's how long they've been in the same location. Who has been around for 40 years? Big box didn't even exist then. Do yourself a favor and walk into the store. It's beautiful, with every type of floor covering imaginable, with great prices and service.
Reply from Columbia Rug Carpet OneMay 17, 2017
Jim, Wow! There is no better feeling than seeing a review like this come in. Your words let us know that we are continuing to provide the best services! We take pride in not being one of those big box stores and want the best for you as well as all of our customers. Thank you for recognizing that! We can't express enough how much your review means to us! Please let us know if there is anything else you need!