Keaton Z.
Great company, bad experience.
Love this company, great gear, but I had placed an order in May that was lost in transit. After sending numerous emails and receiving no response outside of AI-generated blanket replies, I finally got in touch with their customer service. They would not re-ship the lost item and instead offered me a gift card for a partial amount. It was frustrating to have a 3 month delay and still only get a half-assed effort to make it right.



