customer
Awesome customer service
Awesome customer service. Received my order in 2 days.
Reply from Comfort MedicalAug 1, 2022
Thank you for the positive review!

Excellent
Based on 5,088 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
5,088 approved reviews, newest moderated first
customer
Awesome customer service. Received my order in 2 days.
Reply from Comfort MedicalAug 1, 2022
Thank you for the positive review!
Kenny J.
I've been a customer since 2012. There have only been a couple of issues in that time and they were quickly taken care of.
Reply from Comfort MedicalAug 1, 2022
Thank you for the positive review!
customer
No confirmations on orders. Have to call to get confirmation. Can’t log in the app. Doesn’t recognize me. Talk on phone 3 times about this and told I would get a call back on this problem. I never received a call back. Seems to be a hassle every time I order.
Reply from Comfort MedicalAug 5, 2022
Thank you for the feedback. This important step allows us to work on continuously improve our patients experience.
Christina B.
Making that call to your company was by far the best experience I have very had ordering my ostomy supplies. The customer service rep, Fabiola made the process so simple.
Reply from Comfort MedicalAug 1, 2022
Thank you for the positive review!
Jenn R.
Extremely friendly & helpful. There was a mistake in what was shipped. They had the correct order overnighted with no hassles
Reply from Comfort MedicalAug 3, 2022
Thank you for the positive feedback.
paul
Always delivers on time with correct needed product!
Reply from Comfort MedicalAug 1, 2022
Thank you for the positive review!
Stanley Montgomery and C.
We had a great experience. The lady I talked to was very helpful and extremely thoughtful. She help get our order refilled and set up on a monthly renewal so I wouldn’t have to order every month.
Reply from Comfort MedicalAug 1, 2022
Thank you for the positive review!
M P N.
I had to find a new supplier for catheter. It was very difficult but comfort after lots of phone calls between insurance biller Came through and even shipped me out a few catheters to hold me over until my order processed. Excellent customer service and follow up. Highly recommend this company.
Reply from Comfort MedicalJul 28, 2022
Thank you for the positive review!