customer
Comfort has provided my ostomy supplies…
Comfort has provided my ostomy supplies for over 25 years. Friendly and professional
Reply from Comfort MedicalMay 26, 2022
Thank you for the positive review!

Excellent
Based on 5,088 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
5,088 approved reviews, newest moderated first
customer
Comfort has provided my ostomy supplies for over 25 years. Friendly and professional
Reply from Comfort MedicalMay 26, 2022
Thank you for the positive review!
Edith H.
Came through in a clutch, first order was delayed by a missing prescription and they shipped a sample to fill the gap until the prescription was received. Order received as requested and we are happy with the products at this time. New user so we are still trying to figure out what works.
Reply from Comfort MedicalMay 26, 2022
Thank you for the positive feedback.
Mollie
My order took much longer than I anticipated. Comfort sent the Rx request to the wrong number for my doctor, but I wasn't alerted to the issue for 5 business days after ordering. They did have all of the items I ordered in stock! That's the only reason I was looking for a new supplier. They also have very kind & helpful staff.
Reply from Comfort MedicalMay 26, 2022
Thank you for the feedback. This important step allows us to work on continuously improve our patients experience.
customer
At first I was not happy. Was told three times I would have my order overnight. That did not happen. At the end of the second week I hit a rep that took care of everything, even item out of stock. Just had to talk to the right person.
Reply from Comfort MedicalMay 26, 2022
Thank you for the feedback. This important step allows us to work on continuously improve our patients experience.
customer
Polite, helpful, professional staff when placing my first order. I had to return some items I ordered incorrectly and the return process was every easy.
Reply from Comfort MedicalMay 26, 2022
Thank you for the positive review!
customer
I thought I ordered cure and received Coloplast.
Reply from Comfort MedicalMay 26, 2022
We are sorry to hear this. Please call 1-800-223-4738, so we can investigate further.
customer
Reliable. Great follow through.
Reply from Comfort MedicalMay 26, 2022
Thank you for the positive review!
customer
Not enough information on the product
Reply from Comfort MedicalMay 26, 2022
Your feedback has been shared with our Patient Advocacy group. This important step allows us to work on continuously improve our patients experience.